Not been able to open itunes since the upgrade of 9.1

My son has an ipod touch which he has managed to disable as he forgot the password! and ipod now says connect to itunes - this is the problem, have not been able to connect to itunes for ages. I seem to have tried lots of different things from the apple support website. The last thing I have tried is to uninstall all components in the correct order: 1-itunes,2-quicktime,3-apple software update,4-apple mobile device support, 5-bonjour,6-apple application support. Everything was going fine until bonjour - I am unable to uninstall this through the control panel or delete the files - when trying to delete the files through computer etc it says I need permission to do this and when trying to remove via the control panel it says Service 'Bonjour Service' (Bonjour Service) could not be stopped. verify that you have sufficient privileges to stop system services. It also says this when I try to re-install itunes. Please help if you can as I have no idea what it is talking about! Thanks

Obvious question:
What happens when you try? For help we need more information. Things like:
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

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