Not being able to make any outgoing calls

Question

I have (regrettably) been a retuned BT customer since 28th June.  I have not been able to make an outgoing call (except 100 and 150) since that date.  When I attempt a call I get a pre-recorded message saying 'I am not registered for this service contact service provider'
I have spent an average of 30 mins every other day since 28th june speaking to customer services in various parts of India.  I have had at least three seperate managers from those call centers who have promised to own my issue, and they have each fail ed to call me back when its proven to be too difficult to resolve.  There is no way of me contacting anyone who promises to take ownership so I end up back at square one.  I have had two seperate engineer crews and a then an supervisor (to check the work of the first engineer) call to my home.  I have had several txts telling me the service has been fixed and I still cannot make calls.  
I was told by one manager that my line hadnt been ported i checked with my previous service provider who wrote that  'After checking services for telephone number *******1272, YourCalls.net can confirm all services have now been removed.  BT will need to ensure the CPS (Carrier Pre Select) is set up on their system for your call traffic.'  
The lastest engineer who called to my home today informed me that a block had been put on my line (he was told by someone he spoke to that perhaps this was due to unpaid bills .  to my knowledge I have no unpaid bills)  I was told that this would now be with BT wholesale but I have not been informed of any way to speak to them or to find out who or why thios block is on.  
So at this moment I have paid for a years line rental and spent several frustrating hours on the phone and I still appear no closer to being able to make outbound calls.
 Can anyone suggest how I might resolve this.
Thanks for any help 
Update I have had a message from my previous provider 
'We have check the services that are still on the line which is a 3rd Party Call Barring, this product is a BT product. We did receive a reconnection notice from BT on the 28/06/2013 to transfer your line to them; this was completed by BT on that day.  We do not understand why BT is not able to activate the line. 
BT needs to advise you as to why they have not completed the transfer completely.
I hope this has helped?'

Answer 1

I'm sorry to hear of the hassle you're having with your telephone service Spurspad, if you would like the mod team to look into this for you please fill out our contact form (you can find the link to this form in my profile under "about me") and we'll get it sorted.
Dean
BTCare Community Mod
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