Not being able to use my recovery disks...
Hello!
I need to format my laptop (HP G42). So I decided to use my Recovery DVD's for it (the ones that I generated the first time that I used it, right when I bought it). Before that I backed up all my working files in a disc (DVD disc). Everything was OK so far but my problem began when I started the process of using the recovery media; it went OK with the first disk but when it was turn of the second and error appeared (unfortunately I didn't wrote it down).
I thought it was a problem with my DVD unit and I saved all the DVD Media in my external USB HDD. Tried to run the recovery manager from the external USB HDD but the recovery manager told me that "this media was not allowed"
How can I get my HP G42 laptop to its original factory settings? Somebody out there that can give a hint.
I will greatly appreciate any help given!
Horacio S.G.
Try booting with the Recovery Disks again, if you still get a fail write down the error message and post it.
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