NOT BEING DETECTED..SOMETIMES WONT TURN ON

Im really hoping someone can help me!
when i plug in my i-pod it comes up on the screen as "do not disconnect" in my computer it is recognised as a removable disc but not as an iPod. It is not being detected in iTunes.
I ahve re-installed everything about 3 times but it has not made a difference. It works the first time i try..but then returns to not working afterwards.
Another problem i have is that when i go to turn it on (it has charge left in it) it wont turn on and i ahve to hold the menu and circle button down until it does turn on.
can anyone help me??
thanks x

Hold the menu and the middle button down for about 10 seconds...the Apple will appear... release.

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