Not being seen by Solution Center, but seen by Doctor?

Problem with Photosmart C6280.  After a lot of other problems, this one has stopped me in my tracks.
the Print/Scan Doctor can see my printer, but can't print test page,
Tried to install Solution Center, but don't see any of my two printers (that my Firefox broswer sees) and Windows Device & Printer sees.
My Network Configuration Page printout states that the printer status is Ready, and Active Conn Type is Wired
All my wires are firmly in router, printer, & computer.
Printer is turned on!
What's next?
Please Help.  Wedding photos are waiting.
Jennifer

Most of the steps you listed are typically steps to resolve a problem. 
What problem are you trying to resolve initially?
Also, what operating system does the computer use?
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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