Not communicating with server

HP Photosmart Plus B210a
Product no CN216B
Service ID 21181
Firmware Version TAL1FN1127AR
Purchase date June 2011
Start off - several times a day the printer has a blue screen briefly then all the buttons flash, and has to reboot.
Also, I have tried once again to get the eprinting to work. This time the printer cannot give me the email address as its "unable to communicate to server". I had then tried many a time to reset to factory settings, and then switch off the web print, this then came also to "unable to communicate to server".
Finially I turned web services off - but it fails to switch web services back on...
Please help.

Hi Mfield,
I think the primary issue here is the blue screen/blinking issue. It could be a simple power issue so I would suggest that you plug the printer's power cable directly to a power outlet in a different room. This is just to make sure there are no problems where the printer is currently located.
If a different power outlet doesnt resolve it then the printer will probably need to be replaced. Call tech support for options.
Binary_Zen (worked at HP )
Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

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