Not connect to icloud

My mothers gen 1 ipad will not connect with icloud all of a sudden, so she cannot send or receieve mail. The usernsme or password is incorrect it says, but I "know" they are not. She was getting her mail fine the last time I saw her and nothing has been changed. I even vrrified they were correct. Is anyone else having trouble with icloud?

I am not clear on what the error is.  First thing to try, clear your cache and restart the computer.  Also,try a different browser, so if you are using Safari try Chrome.  At least this may help pinpoint the issue.

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