"Not connected" error on Z30 with a hacked AOL email account
My AOL email account was hacked a few days ago. Since this happened I get bumped offline with “Not connected” when I’m signed into my account on my Z30. When I open the account details the message says “An unexpected problem occurred with <DESCRIPTION>-<USERNAME> Some features may not be working correctly”
The account works once to synchronise email when I delete and re-install it on the Blackberry then intermittently displays the above error messages. However, even when there are no error messages the emails do not sync.
I don’t have this problem on my other AOL accounts or on any other non-AOL accounts on my Blackberry. I have uninstalled then reinstalled all accounts on the Blackberry, compared configs but the problem with this account remains.
I’ve had no feedback from AOL yet but I think that changes may have been made to my email that I must update in my Z30 config?
Any ideas what I need to do would be much appreciated!
Thanks for your help, Chris
What printer? Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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