Not connected to Internet..but I am

10 days now trying to alternately cancel or launch my paid for Photoshop..with no success.
It is little wonder that the pirate versions are popular, not necessarily because they are only $15 but they can be RUN !
My take on Adobe is that te programs are great but the support is useless, well maybe it's Ok if it could ever be contacted.
If the "answers" from this guy Mylenium here are indicative I will go with my first impression.
How does Adobe stay in business ?

Hi laurengtr32,
Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
Regards,
Romit Sinha

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