"Not Connected to Internet" Error on 3G/Edge/Wifi

I've dug a dozen or so pages deep into the forum here and couldn't find any help on this.
Currently my phone is unable to make any data transfer. This started happening randomly with no real change to my software or network connection at home. My phone tells me I'm connected to my home wifi network, and that I have full reception. Yet when I go to Safari to load a page (or try to send/receive e-mail, or use any other app that requires a data connection), I get a "not connected to the internet" error.
If I disable wifi on the phone and try to use the 3G connection, the exact same thing happens. I've reset my network connections through the Settings app, I've toggled Airplane mode on and off all day long, I've reset the Sim card, I've restored my firmware, I've done a hard reset. I've done all the usual tips and tricks. All to no avail.
I'm using an iPhone 3GS, on the 3.0.1 firmware. I can still send a receive phone calls, and text messages. But any kind of data transfer is a total no-go.
This is the 2nd time I've had this problem. The first time lasted for many days, and after about the third firmware restore things started to work normally again. Now that I'm running into this problem again, I'm wondering if it's an actual, physical hardware problem.
Any help is greatly appreciated.

I'd take it back to Apple. It sounds like it could be hardware, and I believe others have had similar issues. Get them to check it out instead of driving yourself crazy.

Similar Messages

Apple os x 10.7 server "not connected to internet" error when trying to download "essentials" through working wifi internet connection?

Lion and Server downloaded fine, but Server wants additional "essential files" .
I try to load these but I get "not connected to internet" error message despite working wifi internet connection?
How to proceed (connection is good, firewall off,??)

answer at https://discussions.apple.com/thread/3189925?tstart=90

"Not connected to Internet" error message

Hi Guys,
Safari keeps throwing me "you are not connected to the internet" error messages. I'm running 10.5.1 and I chose the "upgrade" option.
The errors are displayed randomly on sites and if I get the error upon visiting a site, I usually have to wait about a half hour before i reload the site and it works normally. This is happening to approximately 20% of the sites I visit. I can view the same exact site in Firefox, but I also get the same error in Mail, Aperture (flickr export) and twitterific.
If a site (like Flickr) pulls resources from multiple urls, even though the initial site loads, the resources may not. For instance, loading Flickr, the page may load, but since the images are on a separate server (or multiple separate servers), the images may not load or may load randomly.
I tested failing urls in Network Utility > Traceroute and urls that throw the error message get an "unknown host" message. I assume this bug has to do with Mac OS X as opposed to my ISP. and that web kit is probably the culprit, as I'm having this problem on apps that use web kit to access the internet (firefox does not).
This error is also happening on my powerbook G4 that was upgraded to 10.5 as well.
anyone else having this error? i don't seem to see anything in the forums.
Message was edited by: Ed Fladung
Message was edited by: Ed Fladung

I am having this IDENTICAL problem. My ISP is Cox Communications and at first I thought the problem was DNS related. It certainly appears to be, but I went and dusted off my old Windows laptop and internet access works very well, fast and snappy. Since upgrading to Leopard on my Mac Pro and MacBook Pro (oh yes, I was stupid to upgrade both at the same time) I have been so frustrated with this problem. Safari will tell me I'm "Not connected to Internet" while Firefox will happily load the same page. Mail will tell me it can't connect to the smtp server while tcpdump shows it not even trying. A half hour later it starts to work temporarily. I have tried using different DNS servers but it doesn't make a difference. The problem is definitely Apple Safari/Mail. Boo!
Please someone at Apple fix this problem quickly. This is extremely frustrating.

Installed Airport - getting "not connected to internet" error

I recently purchased a MacBook Pro and Airport extreme. I installed the Airport using MacBook (Snow Leopard) then hooked up my desktop iMac (OS X (10.4.11) - as per Tech Support recommendations. Everything works but here is a problem I encounter. When I wake the iMac and pull up Safari or Firefox I'm getting an error message of "not connected to internet" and the diagnostic box appears. I can hit "refresh" and the web site comes right up. Anyone have any ideas as to why this occurs?

Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Go to System Preferences
Click Network
Highlight AirPort and click Configure...
Choose “By default, join: Preferred networks”
Select your access point and Remove your access point with the minus button.
Launch your keychain access in Utilities and delete your access point keychain entry.
Reboot
Go back to the “By default, join:” page and click the plus this time to add your access point. Enter the correct password, save, reboot.

"Not connected to internet" error only when uploading large files.

Hi,
I have a strange problem that occurs when im uploading large files to any of my servers....
The files upload just fine but while im uploading im unable to use the internet for anything else. For example if I try to open a web page I get an error saying im not connected to the internet. This error will persist until the file finishes uploading.
Its a strange and annoying problem and was wondering if anybody could throw any light on the problem.
I cant be sure but it may have coincided with me connecting a new Netgear wireless modem router.
Many thanks
Matt

Hi Sorry, only just noticed your reply. Didn't get an email alert like I usually do.
Thanks for that. To be honest I have no idea what QOS is but I will take a look at the routers settings to see if it makes sense to me.
Thanks
Matt

Wifi handoff issue and "not connected to internet"

I have a house with a wireless router and a boathouse with a wireless repeater. DHCP from main router. When connected to "main", i can connect to internet to browse, mail etc. When I walk down to the pier, the stronger signal from the boathouse is not picked up, so I have to manually switch to the boathouse signal. Then when I try to browse, I get a pop up that says that safari is not connected to internet. Even though the wifi symbol is displayed, and in settings it indicates that I have switched to the new ssid. This never happened with my 3gs. Very annoying. Anyone experiencing this problem when they are in the proximity to 2 wifi signals?

Sofar I have found (off internet),
A)that if you go into sleep mode, the wifi shuts down or powers down.
B)sleep mode must be disabled in order for wifi to continue.
C)you can check this by going into wifi and seeing the iphone every 20 seconds or so looking.
D)as far as handoff ,I still not to sure but I think BOOTH units must overlap each other in order to handoff from 1 to the other.
Show much bs on the web that I have to filter the pages and there not enough time in the day to go thru it all.

I can't download iTunes to my vista computer. Error message says that computer is not connected to internet, when it is.

I can't download iTunes to my vista computer. Error message says that computer is not connected to internet, when is is. Firewall allows iTunes.

This is a common issue, temporarily disable the Anti-Virus and Firewall software on the laptop.

TS1398 My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet. It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT3204 when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet

when accessing the itunes store it is showing error message not connected to internet. But computer is connected to internet. Plz I need help

Naomi Blewit wrote:
Hi,
I am going on iTunes and it is saying that I am not connected to the internet but I am. I was on iTunes last a few days ago. Please help...
iTunes is a program on your computer, it is not "the Internet". The fact that the program runs has no bearing on Internet connectivity.
Maybe if a little more information was supplied, like version of the Operating system on the computer and version of iTunes, then a little more assistance could be provided.

Secure link to itunes store failed computer not connected to internet tried ununininstalling everything to do with itunes no joy also error code coming up E0000225 anybody out there got any ideas

Secure link to itunes store failed, (computer not connected to internet tried uninstalling everything to do with itunes,no joy also errror code E0000225 appearing. Have turned off windows firewall and also my Bullguarg security settings.Can anybody out there please help me thanks.

Hi,
You could be right that the response to clicking on help is a symptom of an entirely separate issue, but nevertheless the secure link to itunes is definitely failed, and I am unable to log into Itunes on either PC.
I also noticed that even if I click on the link to create a whole new Apple ID, I cannot do that either, presumably because the secure link is not working.
After I noticed that there were weird things happening this morning, I did change my Apple ID password in the hope that this might resolve it, but it seemed to make it worse. Now, all of my apple devices keep constantly prompting me for the apple ID password, and randomly either accepting it, or telling me it is wrong. I know the password is correct because I can log onto the apple Manage My Apple ID screens in a web browser with it.
I was starting to think that this is an ISP issue (BT Broadband), but I have not seen anyone else posting with the same issue. Does Apple use a different security protocol to everyone else? I'm asking because all other secure services seem to be working fine, but anything related to apple that requires a secure connection or authentication is having issues.
I have also seen reference to making sure that Itunes is listed as an allowed program in Windows Firewall. I cannot seem to do this because it says that my Windows firewall is being managed by McCafee. I have checked the settings in McCafee, and it appears to me that Itunes, Bonjour, and many other apple programs have been granted "Full" access. As said before in any case I have tried temporarily disabling the firewall and even this did not solve the problem.

Downloading update for iphoto error message saying not connected to internet

Been trying to download update for iPhoto and stops downloading after about 5 minutes saying I am not connected to internet. Using Snow Leopard and other downloads have gone just fine. Have tried this one over and over to no avail. Please help! Thanks!

Hi Crackinmackin,
If you are having issues updating iPhoto from the Mac App Store, you may find the following article helpful:
Apple Support: Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Regards,
- Brenden

Adobe cloud application manager - can not connect to internet

To ADOBE - The Adode cloud Order no is DSSY006786009DT and is current
The Adobe cloud application manager - can not connect to internet even though there is internet connection and says it might be time zone error but that is correct - Sydney Australia
Question:
1. Is anybody else having this problem
2. How do we fix
I already changed the time zone east coast US - did not change anything
Could it be a corrupt program - thus requiring to reinstall program Application manager
I am using Windows 7.
It has been like it for ten days - It asks to log in everytime I turn computer on
All programs in Creative Cloud work
Any suggestions and solution
Online help and phone help had no solutions other than what I suggested - that is reload application manager
Thanks for help
Ian Cleland

The Creative Cloud File Synching was just offline, should be online now again.
See top off: http://forums.adobe.com/community/creative_cloud/creative_cloud_connection
Maybe that was your problem.

HT1766 I'm trying to update my first Ipad (versions 4.2.1). Device is recognised by the computer. Advise to upgrade to 5.1x given but then followed by the message that device is not connected to internet. Connection with upgrade server not possible.

Whilst connected to the internet (reading news and sending messages) I cannot upgrade my Ipad with an error message that my device is not connected to internet. Update server can not be reached?
Any ideas.
Ipad 1, version 4.2.1

I tried resetting the ipad, switched off wifi, checked date and time.

AOL Broadband, will connect to laptop, but not connect to internet explorer. WRT54GS v.6

I can connect to my wireless network via my laptop, but not to internet explorer. We have changed every setting imaginable and re-set the modem, router many times. We Ip configed, did ping tests, installed and re-installed the card in the laptop. Done all this 4 times with the tech support from Linksys. Finally, I realized it must the wireless router and/or modem configuration. (The laptop works on every other network in town except ours, and has not security settings enabled).
I have been on customer service calls for 2 weeks, with AOL and linksys and nothing seems to be helping me. I have 2 wireless routers (thought the first was bad, so bought another brand new), and just had a brand new modem installed. Basically, I have brand new equipment.
The laptop has no security settings and connect to any wireless network in town. It finds the connection to my WRT54GS v.6, but will not connect via internet explorer.
I want to uninstall and re-install the router. How do I uninstall the router? (I have instruction for re-installation). Also AOL rep told me, to make sure I configure the router to a certain port range. Any ideas as to how to do this?
Anyone have problems with AOL high speed and linksys router? Has the high speed cable cord coming out of the wall, not ethernet or DSL.
We have changed the settings in http://192.168.1.1 till I am blue in the face. None of the channels worked, security didn't work, adding the ip address manually to the laptop didn't work. I am getting no error messages. Am trying to get this wireless modem working because I need it. Should have come to this forum first!

hi..if you want to uninstall the router...the only thing you need to do is hold the reset button down for 30 seconds...
i m a bit confused here as to why the ISP techs asked you to forward ports on the router...port forwarding is needed for a specific application or a device that is behind the router....
the mentioned ports are for AOL messenger ( AIM )....and has nothing to do with the modem...anyways , let us work out together on this issue...carry out the steps i mention and you can revert back with the results and your success rate...
1) connect the computer to the modem and check what ip address you have on the computer ??
2) go to start -> control panel -> network connections ->
let me know what other icons you have besides Local Area Connection and Wireless Network Connection..
3)connect the computer to the router and the router to the modem...
access the router using http://192.168.1.1 .. let the internet connection type be on DHCP....check the ip address on the status page of the router ui...
4) if it is 0.0.0.0 , go to setup tab and go to mac address clone subtab , enable it and hit clone..save the settings and do a power cycle...
5) check whether you have the ip address...if you have the same ip as coming off of the modem..u should be online and if still 0.0.0.0 , then select PPPoE for the internet connection type and enter the username and password...check whether the ip address comes up....if still negative, ensure that the modem is in bridge mode...
6)if the ip address comes up as 192.168.1.x , change the local ip add of the router to 192.168.2.1 and do a power cycle..
let me know for any help !!!

Computer crashed. Had to rebuild. Everthing loaded and working properly except itunes. Operating System Windows 7, Home Premium. Itunes was downloaded and installed. Itunes will open, but not connect to internet. No itunes store, CD artist, name of songs.

Computer crashed. Had to rebuild. Everything loaded and is working properly except itunes. Downloaded itunes and installed. Will not connect to internet. Keeps on trying to connet to itunes store, but never connects. If I insert a CD all I get is the track number. No artist or song information. Operating System Windows 7 Home Premium.

Hello Rachet Jaw,
Thank you for the details of the issue you are experiencing with iTunes. I found a few articles I suggest for the issue you described.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

"Not Connected to Internet" Error on 3G/Edge/Wifi

Similar Messages

Maybe you are looking for