Not connected to internet message?

I keep getting a message "not connected to the internet". I am connected to the internet. I've downloaded installed software and I click on icon and I get this message. I've tried everything. Disable virus software, logged on to different networks. Hours spent on this. I have an adobe account but can't get to sign on. This is a big waste of money. Have never had this much problems installing software.

See this -> http://support.apple.com/kb/TS1490

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