Not connected to the Internet when I am
I have an Iphone 4 which has performed fine for 6 months. Now most of the time it does not seem to recognise it is connected to the Internet.
In Safari I get the message "Cannot Open Page - Safari cannot open page because it is not connected to the Internet"
In Mail I get the message "the Server has stopped responding"
I am connected to the Internet via a BT Homehub.
The phone is recognising the Homehub and says it is connected.
I am using the same Homehub on my Mac with no problems.
This problem does not exist all the time - just about 80% of the time.
I can do a restart or reset on my phone and it will immediately start working - but 5 minutes later it will stop again. It will start working again all on its own - it just wont stay working for very long.
Any suggestions Please?
Hey confused joseph,
Thanks for the question. I understand you are experiencing issues connecting to the iTunes Store. The following resource should help you troubleshoot these issues.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.
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Hi,
I have been encountering this issue and I have run out of ideas as to what would be causing this error. On numerous apple devices for our business I will receive an error 3014 when updating a device via iTunes, and this is after the software update downloads. When attempting to update the device over wifi it states that the device is not connected to the internet, when I ensured that the device has active internet connectivity.
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
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http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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http://support.apple.com/kb/ts3304
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WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://thehowto.wikidot.com/wifi-connect-ipad
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
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https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
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http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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