Not connecting calls when using facetime

can't make a call using facetime. Whenever I call, it says connecting but doesn't really connect.

SAME HERE!

Similar Messages

  • If, using an iPad connected to wifi, I made a call to an iPhonxe 4S not connected to wifi using FaceTime, would it cost the person using the iPhone anything?

    If, using an iPad connected to wifi, I made a call to an iPhonxe 4S not connected to wifi using FaceTime, would it cost the person using the iPhone anything?

    At your end you will be using your WiFi signal. At the other end the iPhone would be using the 3G cellular signal. The cellular plan would need to be provisioned to allow FaceTime calls over cellular.

  • HT1688 iOS7 and connecting calls when using Bluetooth device

    After upgrading to iOS7, it takes a long time to connect a call when using Bluetooth in my car. Worse of all, when checking voicemail, the message does not come across the Bluetooth device even when audio device output is selected as Bluetooth device. Any solutions to this problem?

    Hi, eklinck. 
    Thank you for visiting Apple Support Communities.
    Sometimes closing all applications open in multitasking and power cycling the device can resolve the issue.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    However, if you are still experiencing the issue I have included the best troubleshooting article.
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    http://support.apple.com/kb/TS3581
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  • Hi, I have a macbook pro and when using FaceTime outgoing calls it says connecting but it never connects, however, I can receive incoming calls. Does anyone have any suggestions please?

    Hi,
    I have a macbook pro and when making outgoing calls on facetime I get to connecting but it never does connect, however I can receive incoming calls. Any suggestions please?

    Hey there kakitiga,
    It sounds like you are trying to make a call with FaceTime, it never finishes connecting to the person you are trying to reach. I want to recommend the troubleshooting steps from this article named:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    If you encounter issues making or receiving FaceTime calls, try the following:
    Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
    Verify that the Date, Time, and Time Zone are set correctly:
    From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
    Enable "Set Automatically".
    Click the Time Zone tab and confirm the closest city is correct.
    Verify that both parties are connected to an active broadband Internet connection.
    See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
    Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
    If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
    Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
    Verify that both parties have installed the latest software updates for their Mac and/or device. See:
    Mac OS X: Updating your software
    iOS: How to update your iPhone, iPad, or iPod touch
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • HT204380 When using facetime how many people can you be connected to at one given time? The reason for this question is I would like to utilize facetime for conference call meetings.

    When using facetime, how many people can you be connectedto at once? The reason I ask this question is, I am wanting to conduct teleconference meetings with my staff who are spread out throughout the state and I would like to be able to have seven people in total connected to facetime at once.

    Currently only one person. A lot of users want to be able to FT multiple users.
    Send feedback to Apple requesting it. Maybe in a future iOS update or iPad it will be available.
    http://www.apple.com/feedback/ipad.html
     Cheers, Tom

  • When I call someone using FaceTime from my mac, they can see me but no hear me. Is there something I need to do to make this happen? I also have an iPad 2 and FaceTime works great on it if I call somebody. Why no sound from my mac FaceTime using a mac pro

    When I call someone using FaceTime from my mac, they can see me but not hear me. Is there something I need to do to make this happen? I also have an iPad 2 and FaceTime works great on it if I call somebody. Why no sound from my mac FaceTime using a mac pro and isight camera, mike combo.
    If I use google it works. If I use Ichat, it works. If I use skype it works.

    This sounds like something similar to https://discussions.apple.com/thread/3388112?start=105&tstart=0.
    Try turning down the speak volume (System Preferences->Sound->Output->Output Volume)  or the microphone gain (System Preferences->Sound->Input->Input Volume). Do this on both sides of the call.

  • HT204380 When using FaceTime can other devices on my account see my call?

    When using FaceTime can other devices on my account see my call?

    No. However, you'll save yourself a lot of annoyance if each device has its own Apple ID for FaceTime/iMessage.

  • When phone not muted, why isn't there any audio when using facetime?

    When phone not muted, why isn't there any audio when using facetime?

    What version of iMovie?
    What camera?

  • HT204168 touch screen function not working when using facetime

    Why is my iPad touch screen function not working when using FaceTime?

    Hi megascones,
    I apologize, I'm a bit unclear on the exact nature or scope of the issue you are describing. If you are having issues with the touch screen on your iPad, you may find the troubleshooting steps outlined in the following article helpful:
    If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
    Regards,
    - Brenden

  • TS3367 When using facetime I only have three quarter of the screen and not the picture of myself how do I fix

    When using facetime I am only getting three quarters of the screen and the small picture of my end is not showing. How do I fix?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
     Cheers, Tom

  • When using facetime, my picture is not seen on the receiving end. How do i fix?

    When using FaceTime, my picture is not seen on the receiving end.  Help!

    Part of training the junk filter is also to mark good messages 'As Not Junk'.
    http://kb.mozillazine.org/Junk_Mail_Controls#Training_the_Junk_Mail_Controls

  • I can no longer connect with others using FaceTime after the mandatory update

    I updated my iPad software and now when I try to connect with someone using FaceTime I can never fully connect.
    Can anyone help me or seen this issue?

    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • When using FaceTime, all other sounds are muted. This defeats functionality. When will this be corrected?

    When using FaceTime, all other sounds are muted. This defeats functionality. When will this be corrected? Does anyone know of a "fix" for this problem? This definately is NOT a feature.

    yes, that is exactly what mine did too. I noticed that something is wrong after receiving calls and did not hear anything.
    It was like the IPhone did not realize that the headphone is not any longer plugged in. I m not sure weather I plugged/unplugged the headphones after this more than once but it startet working correctly.

  • When using facetime it only displays a picture and cannot view myself talking

    when using facetime it only displays a picture and cannot view myself talking. i can call out but the other person cannot view me. what am i doing wrong? how can i fix this?

    See:
    * [[Images or animations do not show]]
    * http://kb.mozillazine.org/Images_or_animations_do_not_load
    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.<br />
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.<br />
    You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • No audio when using FaceTime on iPhone.

    No audio when using FaceTime on iPhone. The video works, but just static is heard during call. I have attempted multiple calls to another iphone and my mac. Should I send the phone in for repair?

    Hi Anne-Lill Holme,
    Thanks for visiting Apple Support Communities.
    If you are not being heard during FaceTime calls on your iPhone 6, I recommend starting with these troubleshooting tips:
    Restart your device.
    If using FaceTime over a Wi-Fi network, go to the steps to resolve Wi-Fi network issues.
    From:
    iOS: Troubleshooting FaceTime
    Next, I recommend testing your iPhone 6 microphone in other applications, such as Voice Memos. 
    If you cannot be heard on recordings in other apps, see this article for additional troubleshooting help:
    If your voice is too faint or sounds unclear using iPhone, or iPod touch
    Best Regards,
    Jeremy

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