Not connecting to itunes
my ipod touch is not being recognized by my computer or itunes. It is in a unspecified location in my computer and not listed at all in itunes. Any suggestions?
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
Similar Messages
-
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I have an iPhone 4S I can not connect to iTunes to update apps?
I have an iPhone 4S I can not connect to iTunes to update apps
I have this issue, too. It seems that nobody has come up with a solution. My wife's ipad2 works fine. I have an iPad 1
-
Remote app on my iphone 5 will not connect to itunes
The remote app stopped working on my iphone 5 and will not connect to itunes. Home sharing is on on itunes and adding new library on my remote iphone app results in veryfying passcode results in the following message on itunes 'the pascode you have entered is incorrect'. I have the feeling that the library is already added but will not connect. Any suggestions are deeply appreciated!
I had the same problem. Reinstalled everything and still nothing. Came across this article:
5 Simple Tricks to Get iTunes to Recognize an iOS Device
Quit and relaunch iTunes
Connect the iOS device to a different USB port on the computer
Reboot the iPhone, iPad, or iPod
Reboot the computer
Use a different syncing cable (if possible)
I changed my syncing cable and it worked! Try that if all else is failing. -
I can not get my Library back on Itouch. Itouch shows not connected to itunes on screen
What do you mean by "Itouch shows not connected to itunes on screen"?
-
When I plug in my iPhone, it connects and begins to charge, then asks me to "trust" the computer. When I select "trust", rather than connecting to iTunes, my phone gets disconnected and then it reconnects again and continues to charge but does not connect to iTunes... I have tried restarting both my computer and my phone, I have tried uninstalling and reinstalling iTunes and I've also tried connecting my phone with different USB cables and connecting them into different USB ports... Still nothing is working.
That's how Apple set it up on the Mac.
There is a free application called iExplorer for Mac that allows you to view and copy files from your iPhone.
Hope this helps. -
My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet. What to do?
And what does the error message say?
-
Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
I Got an iPad air 2 yesterday and had no problems downloading apps. The pad has been synced to my phone. Today I am unable to download apps on either devise Tried logging out of iTunes on both but now can not connect to iTunes and do not receive an error code.
Thank goodness it's not just me. I also have tried everything from previous forums and nothing works. I logged out and cannot log back in. Even changed password to no avail. How can we find out if this is an Apple problem.
-
My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.
Connect with cable to computer. Your ipad is in recovery mode.
Follow directions to fix
http://support.apple.com/kb/HT1808?viewlocale=en_US -
Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!
Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
How do I fix this?
can anyone help?Start her:
iOS: Not responding or does not turn on -
Apple TV 3 will stream music via Home Sharing from iTunes on Mac running 10.6.8 but will not connect to iTunes library to stream movies or podcasts. When trying to connect, iTunes becomes unresponsive and must be forced to quit. ATV will stream movies purchased through the ATV but not those purchased through or ripped/copied onto the Mac. I've tried fixes suggested for similar problems (rebooting ATV and Mac, signing out then back into iTunes Store) to no success. Any suggestions will be appreciated.
This is the most bogus example of Apple rip-off EVER. They do not advertise this *feature* and yet expect people to invest in an Apple ECOSYSTEM? My experience with Apple TV using a central media "server" (a dedicated Mac Mini) has been atrocious. I continually get "Cannot connect..." messages and with typical Apple "it just works" mentality, there is no reason stated. I HATE APPLE TV and I HATE APPLE. Peddle your crapple somewhere else.
-
Apple TV will no not connect to iTunes. I need step by step info.
My Apple TV will not connect to iTunes? I need step by step instructions to try and fix this.
Hello there, Canuckam2.
The following Knowledge Base article offers up some great step-by-step instruction on troubleshooting your issue:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
Maybe you are looking for
-
Hi All, I have developed ALV hierarchical report with check boxes for header and item records. If i select header checkbox, the corresponding item records checkboxes should be selected automatically, here after selecting header checkbox i have to pre
-
Can't play .wmv files in Quicktime 7?
I used to be able to play a library of .wmv files in Quicktime with no problems but all the sudden, I received an error message saying, "can't play this movie". They are only short 1-2 minute clips. I successfully downloaded the most recent version o
-
DB LINK issue using in a Procedure
Hello All, I'm having an issue using DB link in a procedure to collect data into a pl/sql table. Table1 which is in 10g version being accessed by a DB link and has around 1 million records. Using this link I'm selecting data into another schema DB (w
-
Hardware missing (it's not the agp card)
I installed final cut 4, and I am getting an error that says (power mac g4/350 mgz, or faster). I already changed the code for the agp card and that went away, but when I tried changing the code for this problem, I get another error that says (unknow
-
Service Material - Checking Group
Hi, All, I'm trying to make a sales order for a service (DIEN) material and for a HAWA material but the Service (DIEN) gives me this error: Document / 000010 has no checking group (material master - plant data) I've created this material in the plant