Not connecting to pop account

Can anyone give me some help with setting up a second email account on my iphone? Setting up my gmail account was a breeze, but I access my main personal account through webmail, and it's pop3.
In the iPhone settings, I've got my name under name, then the full [email protected](example) address, then that same address for the description. The next category is incoming mail server. Host name is set to mail.bob.com, user name is joe, and then I've got my password in there. Under advanced settings, I put in my port provided by my host, but the only other noteworthy options are SSL, which I kept off because my host instructions don't mention it, but do say to turn off SPA. I was instructed to check "requires authentication" so I set my iPhone to require password authentication, but not MD5, NTLM, or HTTP MD5 Digest.
After doing all this, I get an error in the mail program saying "connection to mail.bob.com" failed.
Any clues as to what I'm doing wrong?

Who is your provider? I know that some (Roadrunner, in particular) are finnicky about allowing access via external clients unless you're directly connected to their network by their lines (i.e., you can only check your Roadrunner email in Mail.app when you're plugged into your Roadrunner cable line).
If that's not the case with yours, and you're entering the information in correctly, you should probably get in touch with their support people.

Similar Messages

10.6.2 - Mail will not connect to POP servers

For the last few days Mail has refused to connect to my POP mail servers (provided by oneandone.co.uk). It displays the spinning circles next to the inboxes and eventually a warning triangle. I can connect to the servers via webmail and other devices, though of course this is not a viable alternative.
Do I have to reinstall Mail somehow? I don't see why going as far as reinstalling Snow Leopard should be required. I've tried numerous ports and authentication settings and nothing works.

Neither of those things would be indicated -- the applications do not contain the User Account setup info, anyway, and reinstalling would not change that.
Please click on Window in the menubar of the Mail window and choose Connection Doctor -- what does it report?
Ernie

Mail 1.3.11 (Panther) not connecting with POP server

I can send mail, no problems. However, to receive my mail I have visit my ISP's website to read it there. Apparently, Mail.app is not dating the incoming mail server which is leaving me with an empty mailbox.
I have gone over all the setting with my ISP so many times the support team recognizes my voice everytime I call. I have seen exotic fixes having to do with [~/Library/Mail/MessageRules.plist] and such, but I'm reluctant to go messing around in there. How does one fix my problem without a Ph.D?
G3 iBook dual USB 600 Mac OS X (10.3.9)

I don't understand your obsession with overstuffed mailboxes.
What are you talking about? As I told you in a previous post, Mail sometimes chokes on a message it cannot download and that prevents it from downloading the rest as well. This is a relatively common problem. It has absolutely nothing to do with overstuffed mailboxes.
The two servers are failing to connect.
This is wrong! And which two servers are you talking about? According to the activity information you reported, Mail is connecting to the POP server, but failing to download the messages it sees there for some reason...
If you want to mess with the contents of your ~/Library/Mail/ folder (which you said in your first post you didn’t want to do), there are a couple of things you may try as well.
For POP accounts, Mail uses a file within the account folder to keep track of which messages have already been downloaded. Deleting that file causes Mail to treat everything still on the server as if new and try to download it again:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Locate one or two files named MessageUidsAlreadyDownloaded and move them to the Trash. Mail 1.x used MessageUidsAlreadyDownloaded to keep track of which messages had already been downloaded. Mail 2.x uses MessageUidsAlreadyDownloaded2 for the same purpose.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Web browsers not connecting from Managed Accounts

I was out of town last week when my daughter called to say that her iMac has developed a very strange problem. Suddenly, Saturday afternoon, users of the managed accounts could no longer connect to the internet via Safari 5.0.2. The Administrator's and two other Standard accounts worked fine. I could not think of anything that might cause the problem but I did suggest that she create another Managed account. It has the same problem.
Today I went over to her house and spent 4 hours cleaning, repairing, and just doing everything I could. But to no avail! Strangely, iTunes connects to the Apple Store in the these accounts. I tried Firefox and it too would not connect. And it is not just the gear grinding away - the "cannot connect ..." message pops up right away.
I created a new Standard account and I could connect fine.
She has a 2006 iMac running 10.5.8
Her router is an Airport Express (which I reset)
Safari version is 5.0.2
Firefox was 3.6.10
Please help. Thanks
PS I originally made the mistake of posting in the 10.6 topics - Sorry

I found the following information in the Console log:
com.apple.familycontrols (2014) Internal Error: Error retrieving file /Library/Applications Support/Apple/Parental Control/Content Filtering/httpd.pid
abnormal termination of /usr/sbin/httpd (returned 1)
I looked the file up in the library. It is there. Is this a file that can be safely deleted and it will re-generate itself?

My iPod touch is not connecting to iCloud account, under iCloud settings has old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this?

My iPod touch is not connecting to my iCloud account, under iCloud settings it has my old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this on the iPod or otherwise? This old account info keeps coming back on my iPod and messing up access to my apple account and now the icloud. last time a system restore needed to be done to fix it....

It won't give me the option to sign out of the old account, it's that light grey color that you can't click on. And since it has the old email address that it's telling me to go into to verify the account, I can't actually change it... I'm stuck

Pidgin not connecting to yahoo account

I have pidgin 2.6.2 from extra repository. Its not connecting to my yahoo account as of today. While kopete connects fine. Is anyone else facing this issue ?
Last edited by jithin1987 (2009-10-09 07:17:40)

working fine here.
edit your account and see in advance tab the page server. it should be scsa.msg.yahoo.com port 5050

I can not delete mail pop account in iphone 4S

Hello
I have set POP mail account earlier but I do not want this account now. I am trying to delete the accont but there is not any button delete account as IMAP mail account have. What is happening? How can I delete the account?

There isn't any reason this POP account should not be able to be deleted. Are there any Restrictions set on the phone? Who is the provider of this email account? I'll assume that you are trying to delete it from Settings>Mail, Contacts, Calendars? You go to the Mail section, select the account in question, scroll to the bottom of the account page and select delete. However, you are saying when you do this, the Delete Account button does not exist, correct?
The next troubleshooting step after a reset is a restore from backup. You can try that if you like. What happens if you go into the account and toggle the on off button at the top of the account?

Device will not connect a Google account

I have the Samsung-SGH-1747 Andriod 4.1.1 Base Ver 1747UCDLK3 Build JRO03L.1747UCDLK3
Recently I could not connect to Google for Sync or Play. When I deleted and re-added the account it failed to add saying that it could not connect to the server. I reset to factory and same issue.
Now I cannot access any of my settings and cannot recover my contacts and details from Google. Anyone else see this issue??
Respond here or to >> personal information removed <<
Thanks
Message was edited by: Verizon Moderator

SGH-1747 ???? Isn't that the AT&T Samsung GS3? You may want to ask on the AT&T forums.

Ichat not connecting to jabber account

Hi - I'm relatively new to Macs in general and especially new to ichat. I'm using my gmail account to connect to ichat, but it won't connect. I've checked the user name and password, I've checked the server and the port. I also have connectivity to the internet and I'm the admin on the computer so I know it's not a parental controls issue. I'm also not logged into gmail and ichat at the same time
Why is ichat telling me "iChat can't communicate with the Jabber account [email protected] Could not connect to host talk.google.com."
This is so frustrating! Any help is appreciated.
Thanks!
Rayna

Hi,
||iChat Ports||TCP||UDP||
|AIM|5190|5190|
|A/V|none|5678, 16393-16402|
|Bonjour|5298|5297, 5298, 5353|
|Jabber|5220,5222, 5223|none|
Note this is the iChat 4 and 5 Range
Add port 5060 UDP for iChat 2 and 3 and extend the group of 10 to 16384-16403 (20 ports)
iChat 4 and 5 also uses an undeclared Random port to do the Screen Sharing part and works if you can and do use UPnP (Or Port Mapping Protocol) to open ports in your routing device.
This Info is from http://support.apple.com/kb/HT1507?viewlocale=en_US for iChat 3 ports which lists the Bonjour and Jabber ports as well.
This one http://support.apple.com/kb/HT2282?viewlocale=en_US lists the changes (reduction in the A/V Group mainly) but does not refer to the first for Bonjour and Jabber.
Then there is this
http://docs.info.apple.com/article.html?path=ServerAdmin/10.6/en/im5945b424.html
This does also list port 7777 for Federation (things to do with linking with other Jabber servers)
It lists 1080 for File Transfers using a Proxy (Not sure if this is Jabber or not)
It also lists "5269 TCP This port is used for encrypted TLS server-to-server connections, as well as nonencrypted connections". I have not come across this on the Client side (but it does say Server to Sever)
As the Clients may still be using iChat 3 (or in fact earlier) port 5060 is still listed and the A/V group is wider as a consequence as they will need them.
The biggest issue will be the Random Port for Screen Sharing.
As far as I can tell this an Audio Chat alongside a VNC part for the Screen Pics.
Both need to work for iChat Screen Sharing to work.
I hope this helps.
10:09 PM Monday; April 11, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

My email went straight onto my iPad and not my outlook pop account,need emails on both

All of my emails have been going onto my iPad today and not on my pc outlook pop account,how do I get those emails onto my outlook account?? I need a copy of my emails on both my iPad and pc

Hey there palmierl,
Welcome to Apple Support Communities.
It sounds like there’s an issue sending and receiving emails from your Gmail account on your iPad. Take a look at the article linked below, the troubleshooting suggestions it provides will likely resolve the issue.
Gmail account cannot get or send email in iOS - Apple Support
Cheers,
-Jason

My icloud will not connect to itunes account for my back up music

I am trying to connect my iCloud account with my iTunes account but for some reason it will not. It has connected before as well.... What should I do

iCloud do not backup music
http://support.apple.com/kb/PH12519

Mail app not connecting to gmail account

Hi
So I have 2 gmail accounts where our company domain uses gmail for its email service. Mail was working fine on both the accounts till last week.
I had configured both the gmail accounts very easily by just selecting Google on the Mail App on my Macbook Air 7 months back. I just added my email id and my password and the Mail App automatically configured both my accounts.
Last week one of the gmail accounts stopped updating on the Mail app on the Macbook. I was recieving mails on my iPad and iPhone so I knew there was something wrong. The second gmail account was working just fine. I tried various things but that account refused to work. So I deleted that account and tried adding that account back. I could not add that gmail account this time round and kept giving me an invalid username password error or some account not valid error. I go to the online version of Gmail and login with exactly the same information.
Then to probe more I delete the working gmail account and try to add it again. That account also does not seem to be adding now. Same error as the first account. So now I cannot access both my gmail accounts on the mail client.
I just realized that I updated to OSX Mavericks 10.9.2 on 28th Feb and am pretty sure that all this has happened immediately after that.
Anybody else with similar issues? Any ideas on what I should be doing?
Cheers
Ankur

Hi there ankz74,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W.

I could not connect my Facebook account to my Spotify account I use different email for both account

please help me connect my Facebook account to my Spotify account I use different email for both accounts.

Try THIS Hope it works, if it does, leave me a kudo or a solution :)

Mail is not connecting with pop servers

Question 1.- I have two email addresses that I manage with Mail. Both are POP. Suddenly Mail stopped connecting with both of them. I erased an account and can't set up the new one because it gives me an error message to check my user name and password. On the other hand, my iphone is working fine with both servers. Support people at one of the providers couldn't help me.
Can somebody help me?
Question 2.- When I set up my Prodigy account, it automatically shows as "Yahoo POP". Prodigy has nothing to do with Yahoo so, anybody knows why this happens?
Thank you!!!

Okay, now we're a bit further... I hope...
First,
Just tried and now I can't send anything from the server Tagra from my iphone either!! What a mess!! It's telling me the server does not allow relaying.
that's easy: You must be trying to send email with or from a different address (e.g. [email protected]) by using the Tagra SMTP server (mail.tagra.com.mx). Most SMTP servers don't like that and protest.
So, on your iPhone, go to Settings and the Prodigy and any other non-Tagra account, and make sure that not mail.tagra.com.mx but the correct outgoing mail server is chosen! Only your Tagra account must use Tagra servers, no other one!
For iPhone setup see e.g. this Prodigy iPhone setup.
That should work again.
Now back to your Mac.
Your trouble could be the result of some hiccup in a DNS server. So, you'll make one addition and one change to be safe. No worries, it's nothing critical, I'll try to explain here:
1) I guess the current DNS entry in your Mac (192.168.1.254) is your router's IP address, and in the router are DNS addresses stored. To be safe, please add in Network -> Advanced -> DNS under DNS server also these two numbers: 200.33.146.193 and 200.33.146.201, above the old number, and each one in its own line. These two are some of Prodigy's DNS servers. So, it should read now:
200.33.146.193
200.33.146.201
192.168.1.254
Okay! This will make sure that your Mac uses Prodigy DNS servers, no matter what's in your router, but the router stays in as well.
2) In Apple Mail -> Preferences -> Prodigy account, replace the mail server names in text format with their IP addresses in number format. It's the same, but avoids certain trouble with DNS servers.
For the Incoming Mail Server, make it: 148.235.52.179
For the Outgoing Mail Server, make it: 148.235.52.32
Again, it's the same servers, only in number format. And you can always change it back, only we have reason to hope that with the numbers it'll work.
All other settings incl ports etc must remain the same, e.g. the same as in the iPhone instructions.
Now close all apps, and restart the Mac.
And now try if Apple Mail works for your Prodigy account... I'm crossing my fingers...

Entourage not connecting to Hotmail account

There is an HTTP error: Access to the resource is forbidden.
Explanation: The Windows Live Hotmail folder list could not be received.
Error: -18597
Have never been able to connect accounts...
Please help
Matt

Who is your provider? I know that some (Roadrunner, in particular) are finnicky about allowing access via external clients unless you're directly connected to their network by their lines (i.e., you can only check your Roadrunner email in Mail.app when you're plugged into your Roadrunner cable line).
If that's not the case with yours, and you're entering the information in correctly, you should probably get in touch with their support people.

Not connecting to pop account

Similar Messages

Maybe you are looking for