Not copying full A page

My HP2540 appears fine except when I try to copy an A4 document, The copy crops off around 2 cm off the top and bottom , it fails to copy the header and footer of each paste.
It works fine other wise.
Regards
Martin

Welcome to the forums Martin,
I understand you are having troubles with your Deskjet 2540.
I will certainly do my best to help you out.
I am curious to know if you are making actual copies from the printer, as a stand-alone unit, or if you are printing out a document and are not seeing the header and footer. There is quite a big difference between the two functions. If you are printing out a document, check your print settings to make sure they are all correct within the program you're using. If the problem is with the copies, the problem could be in the printer.
Here is the troubleshooting guide I personally would recommend for you:
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
Feel free to let me know your findings and results!
Thanks for posting in the community, have a terrific day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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