Not downloading all mail from comcast server older than 5 months

Hey all,
I'm trying to download my mail from Comcast. Last time that i DL'ed mail to Thundermail was late March. For some reasons, it will only dl mail from 7/28/14 forward. I tried deleting my popstate.dat file, but all that did was DL the same stuff again, so now I have 4182 x 2 messages in my inbox.
any ideas why it's not going all the way back to early march? Is there some setting in Thunderbird that is preventing it from going back?
Back in January of this year, when I first installed thurndermail the program downloaded a full two years of e-mail.
thx
Mark

Since you are in this "company" are you in a Domain and using a Exchange Server? If so, what version of Windows server and version of Exchange server are they running?
Plus you could see if any problems are coming up by going to the Mail's menu item called 'Window' and select "Connection Doctor". This will pop-up and before you start make sure you look in the right hand corner to show Details and then do the check. This way you see where Mail is communication with the email server and then trace down what step it is failing.

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Here is a related - in a way - "weird one" for you: Ironically, I had Comcast Webmail and Macintosh Mail client problems of a weird nature, myself (on my new iMac 27": which is also running OSX Mavericks 10.9.2) - and: the issue(s) occurred THIS PAST EASTER 2014 weekend.
I had no problems w/ Comcast email forwarding, initially, after having many months ago done the initial set-up /forwarding. But for some strange reason, last Friday all my new (and older), Comcast-forwarded email to the iMac in question suddenly just evaporated off of that iMac. Something like 17 emails of all sorts from them; most since early 2014. Some involving service & changed billing costs /issues that land squarely in the lap of Comcast management
NOTE: I have lately begun having [unrelated to email] 'other problems' with Comcast - which came to light just late last week - I won't go into them here, for now, but: I wondered if Comcast could (somehow? I know it seems so unlikely; paranoid, even ... but stranger things have been proven after the fact in the computer business. Think about it...) Anyway ... could they have 'prevented' me from forwarding their emails to me; and /or screwed-up, or around, with my email - or other(?) settings, configs, etc. As an harassment tactic. Seriously - it's crossed my mind since last Thursday /Friday. Here is my email story, courtesy of Comcast /xFinity::
- The mail was there for a long time on my Mac;
- Then these other issues arose (not email related) with Comcast;
- My mail (POP acct't with them) was gone within an hour of me challenging them over the other stuff;
- I called their tech support first;
- the guy that finally came one wanted me to give him verbal "permission" to allow him to move around my iMac after I agreed to download their screen sharing app;
- I'm really fairly expert with Macs /OSX oddities, in particular; Apple refers to me as a 'sophisticated user.' Whatever. I don't want kudos, believe me: just the solutions - if they even exist.
- Anyway, the Comcast tech could not figure out why the email from them disappeared, nor why it would not re-download. Of course - it should have, as I set up forwarding it a long time ago; I assumed it would just re-download to the iMac 27. It did not.
- He eventually put me on hold - so I played devil's advocate, and quickly configured my OTHER new Mac: a MacBook Air 13 /Apple Email client to have an identically config'd Comcast account in it. Before I even finished setting it up on the Air 13 - the Account Preferences on that laptop actually 'finished setting itself up' - and POOF - *all* of the missing mail that used to be on the iMac 27 immediately downloaded into the new mailbox I'd just set up on the MB Air 13;
- Odd, I thought.
- This guy came back online; he ended up resetting my Comcast login PWD; then he maneuvered my mouse all around the iMac 27 very quickly, changing settings (one of the things I noted to him was that the Comcast smtp server had gone 'offline' as of a few hours prior, and that I could not get it to come back online). Well that didn't work.
- He was brusque; and he ended up deleting my Comcast account totally on the iMac, and I reconfig'd it (by then I took over all the tasks, as I didn't like the way he skipped around the computer like he owned it, when I was capable of doing anything necessary for him); That 'plan' did not work, either.
- He never did explain possible reasons for any of these "phenomenon;" nor did he ever get the Comcast SMTP mail server to come online, either. He told me he had no idea what was going one, and told me to call Comcast's "for pay higher level of support service" - (I refused) - or to call AppleCare (which I 'd planned to do, anyway).
- Before I ended the call I had him observe as I logged into Comcast's [horrid] Website(s) and email account pages/settings I have, like you must. Oddly - MAIL FORWARDING from my Comcast email account to my primary email acct. *had been DISABLED.* How could this have just "happened?" Well - he refused to explain anything more. In short - he was useless, as support techs go.
- This phone call to Comcast tech support next came to an abrupt end; plus - he never disengaged the screen-sharing session he had me agree to engage; that made me a bit uncomfortable too, to say the least. I ended the still-on sharing session after he hung up - right away, myself - and deleted all instances of the Comcast sharing app.
- I of course called AppleCare; ironically, while waiting for a Sr. Advisor form the CPU Division to come on - suddenly the Comcast smtp sever suddenly came online; and the mail that would not again download to my iMac 27 - suddenly did - just like it did on the first-ever /new account I set up as a test (for my own edification, and knowledge of troubleshooting such things, across "like" computers) e.g., what I set-up while on hold with Comcast, on my MacBook Air 13. Which worked perfectly. I note this too: I went into the Keychain on both of these Macs of mine: I was suddenly locked-out of viewing the Comcast entries for PWDS for [their] mail incoming /outgoiong Keychain login /PWD entries. Shocking, really, as I've done that a million times beofre; and never - as full admin of all of my computers and networks - have seen THAT. A coincidence. I dunno. I suspect ... something, though. I just don't know what - yet.
I bring this long story up (sorry for the length) - for one reason, actually. Comcast /xFinity does some spooky - even unsavory - things (not limited to email issues alone, trust me). That said : be careful with them; your networking; you Macs; your privacy, etc. I am rather suspicious of "them," now, and for several reasons, as noted.
Hope you have no more problems with them! Be well!

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