Not enough Skype credit to call??? I paid for an a...

I paid for 30$ for 12month where I can call around, but I configured my FREE TALK1200 and when I try to place a call, i get not enough Skype credit?
How do I get help here???
I also paid 50$ for a skype phone number? So what is up? Where are support people??
but can call from a cpu....

You need to make sure you are calling a number within your subscription. Also check your calling history on Skype.com to ensure the number is being dialed correctly. If all that is correct then there is a update configuration problem/corruption in the unit. Usually power cycling and relogging onto the unit will fix it, but not always.
I just purchased another Freetalk Connect Me device last week and they sent me a UK model with no option to change it to US. I have yet to get a reply from Freetalk where I ordered it. Any number I dialed from a friends landline +44 was injected and Skype calls all required a 1 prefix before the area code. I am currently using that box and gave my US box to relatives, since they have a landline. On my US box, I could login into my account all day long but it would get a bad password error with their account. The only solution was to reset the box, which in turn resets the configuration, thus fixing the problem.
My guess is that you have a similar error. If you can login to the box, just click the factory reset option (or press the button) to reset your unit, then try again after the reset. If you reset the unit correctly, the initial wizard will come up. Hopefully that will resolve the stubborn issue.
Also make sure your unit is running the latest firmware which is: 1.0.9.0
If it is not running the latest firmware, set your preferred upgrade time/time zone and it should update it around that time frame. When it was 10:30 pm my time, I set it to 11pm and to my surprise it upgraded a bit earlier at 10:40 pm (right as I was still making changes to the unit).

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Call – you need to get Skype Credit to call this n...

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nyuspa wrote:
Dear Skype employees,
I joined the Skype Community because that was the only way to contact you. on August 26th I subscribe for Russia 120 min And on September 26th I renewed the subscription For $5.49. After that I cancelled my Russia 120 min subscriptAfter I did not make any called after I renewed it. On my account says that I can continue to make calls until it expires on October 29th, 2013. However, when I am trying to make a call the system does not allow it to me, says that I don't have enough Skype Credit to call thi number.
I expect Skype either return money I paid for a subscription or restore Russia 120 min for mother month that I paiD and didn't use.
You can contact me through my email: [edited for privacy]
I think you may need to contact customer service regarding your concern. Just click the link below to see the instructions on how you can get in touch with the Support team ;
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

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SkypeUserNL wrote:
When I reactivate my skypenumber I do NOT get an icon where I can select Skype credit that I just paid for, just credit card options
Hello
Not all users can pay using Skype Credit. If the option isn't presented in the purchase flow it's not available to you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Not enough Skype credit to call??? I paid for an a...

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