Not enough storage for an icloud backup

Can't close the window with either the "CLOSE" button, or "SETTINGS" button. Now the telephone hangs and are useless... Help!

You both need, & should use different Apple ID's for iCloud, iMessage & FaceTime. You both can continue to use the same Apple ID for iTunes content.
One of you needs a new Apple ID.
The Apple ID needs to be a verified email address. Once you have an email address, that can be verified, go here & create the ID:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId
Then on her phone, turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.
This will have no affect on the ID you both share for iTunes content, & you can continue to do so.

Similar Messages

  • My iPad and iPhone4s both state "NOT ENOUGH STORAGE" and can't backup due to not enough iCloud storage available in the cloud.  I have sync my phone but I still get the msg - I will sync the iPad as well - both devices receive my mail as well as Acer pc.?

    My iPad and iPhone4s both state "NOT ENOUGH STORAGE" and can't backup due to not enough iCloud storage available in the cloud.
      I have sync my phone to my pc using itunes, but I still get the msg on the phone - could it be that the ipad and phone both receive the same mail?  I did go into Settings - icloud - and shut off Mail on phone - I will sync the iPad as well - both devices receive my mail as well as Acer pc.?  thank you -

    Not having enough storage in your iCloud account isn't caused by using your iCloud email account on your device.  It may be caused by having lots of email in your account though.
    Go to Settings>iCloud>Storage & Backup>Manage Storage to see what is taking up the space in your account.

  • Need help, I have an error message "not enough storage"  for icloud and it will not let me do anything

    Need help... getting an error message "not enough storage" for icloud and it will not let me get passed the message

    See if this helps.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Can anyone help? I've just got my new iphone 6.  I'm restoring from the icloud but it's saying there's not enough storage for my photos....and I'm unable to access any images.  Help appreciated

    Hi,
    I've just moved on from an iphone 5 to an iphone 6.
    I'm now on my second attempt at restoring it through the icloud.
    My photos and videos are unavailable and it keeps saying I'm low on storage. At this stage it just keeps saying it's updating but it's been saying that for 8 hours and I still don;t have any photos available....any advice appreciated.  It's getting a little frustating
    Thanks,
    Emma

    The backup cannot be restored to the iPhone if there is not enough storage space available.

  • Deleted all data still says NOT enough storage for Icloud back up

    I have deleted  from my two devices (Iphone 4s and Mini Ipad) all my pictures , videos, emails and notes ( I dont store music)  and I still get the not enough storage on icloud. I dont understand, if i don't have anything in my phone or Ipad why I keep on getting this message. I havent been able to delete apps though.  I dont know what I am doing wrong. What can be occupying space if I have deleted everything.
    Thank you.
    I would welcome any help. I am

    It's iCloud you don't have enough storage on, not the phone.
    You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > Backup & Storage > Manage...... on your iOS device. Or System Preferences > iCloud > Manage...... on a Mac.
    You have 3 options......
    Purchase more iCloud storage.
    Delete data or back ups that are being stored in iCloud already.
    Turn off items to be included in the next back up to reduce its size.

  • IPad 3 not enough storage available in iCloud

    On my new iPad 3 iget this error message that won't go away   " Not Enough Storage "
    How do you fix it?

    This article discusses ways to manage and reduce your iCloud storage: http://support.apple.com/kb/ht4847.

  • Macintosh HD not enough space for time machine backup?

    I have a 128GB Macbook Air. When I first got it, I made a Time Machine backup of the system, but now when I go into the recovery and choose to restore from backup, it says the Macintosh HD only has 112 GB and that it's not enough space for some reason. Why would it have me do a backup that I can't Restore? I need to restore the backup.

    This procedure is a diagnostic test. It makes no changes to your data.
    Please triple-click anywhere in the line below on this page to select it:
    { diskutil list; echo; diskutil cs list; } | pbcopy
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    Wait for a new line ending in a dollar sign ($) to appear below what you entered.
    The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
    The Terminal window doesn't show the output. Please don't copy anything from there.
    If any personal information appears in the output, anonymize before posting, but don’t remove the context.

  • TS3991 not enough storage space in icloud

    When I charge my I pad it will not back up not enough space in icloud.  What should I do to get more space to back up?  I pad freeze, and try to go to settings

    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
    You will then need to determine why you don't have enough space, is it because your iCloud account is already full of other documents or because the back up itself is excessively large.

  • I need to update my devices but can't because not enough storage. Purchased iCloud and still can't do updates and doesn't seem to work?

    I can't do any updates cause I've no storage I bought storage and now I can't do update cause I don't have enough mb?i need an apple genius to sort me out! It's probably something simple and when I look up apples website about iCloud it says I need the latest ios6 but I can't update because it won't let me?!! Advice please?

    iCloud doesn't increase the storage capacity on your phone.  That is fixed when you purchase it.  iCloud only allows you to sync data between devices, so they always have the same data.
    If you want to increase the free space on your phone so you can update it, you'll have to sync some of your data off your device to make more room.  One option is to import your photos and videos to your computer (http://support.apple.com/kb/HT4083) and delete them off your phone.  You can sync some or all of them back later if you want.  Another option is to sync some or all of your music off your phone.  You can also sync this back later if you want.

  • I get an error message "Not enough storage" ( in the iCloud).

    After getting the error message I cannot use any functionality. The iPad is totally blocked.

    If the message is staying on screen then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • TS3274 iPad says not enough storage in iCloud-this message is in a box in the middle of the screen-wont let me do anything except power off! Help please!

    My iiPad has a message that says not enough storage available on iCloud the only thing I can do is turn the iPad off. It's like the message is frozen on there! help what can I do

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • IPad locked unable to unlock not enough storage on iCloud , cannot get into settings to manage.

    MY wife's iPad is in lockdown, it will not allow you to unlock or even power off, a message appears on the screen saying  Not Enough Storage this iPad cannot be backed up because there is not enough storage available in iCloud . You can manage your storage in Settings. There are two buttons, one is Close the other is Settings. Neither of the buttons will respond, the iPad then closes. Can anybody HELP.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • 5GB free, not enough storage error, and can't manage storage

    i having this problem:
    my icloud show me that i have 5gb free from 5gb, but when i try to backup my iphone it says that i have not enough storage, even so i backup only my contacts.
    i try to enter 'manage storage' but when i press it, it is just loading and doing nothing (stays on the same screen).
    i have to back my iphone up, please help me !!

    Try to hard reset by pressing two buttons - home and power at the top. Once restarts go to manage storage. If you ready to buy extra storage buy, if not use that article to turn off some of the things, starting with camera roll backup. Understand - that while it will probably have enough capacity after that you really want to backup pictures and videos, take it as band aid not solution.
    iCloud: Managing your iCloud storage - Support - Apple

  • TS4036 I cant use my ipad message appears saying not enough storage in icloud for backup but I cant even get on to my settings app...it won't let me do anything.....help please

    I can't use my ipad it won't let me do anything or go to anything...a message appears saying not enough storage in icloud for backups so I got on my laptop and bought added storage for icloud and still nothing....someone please help

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the iPad again

  • HT4847 my iphone storage is full and I do not have enough storage for upgrades or to take photos/videos, etc. My icloud is on for photos/videos. Can I safely delete them on my phone to make storage room knowing I can access them on my icloud?

    My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?

    You can't just store photos on icloud.  They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos.  (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
    When it comes to photos, users should sync them to a computer for archiving.  Then they can delete the photos from the device, as the computer will have copies.
    Photos in backups on icloud cannot be viewed on icloud.
    Read this...  import photos to your computer...
    http://support.apple.com/kb/HT4083

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