Not enough storage on icloud and iphone 5s won't connect to itunes

my iphone 5s is out of storage in icloud. i can't back up my phone with icloud and i've tried to delete photos and apps and emails and it hasnt made a dent. and my iphone won't connect to itunes on my computer. i've connected my phone to my computer before and iv tried everything i know to get it to connect but it wont, and the question will pop up on my phone if i want to trust my computer and i say trust because iv done it before but it still wont connect! please help.

When you delete camera roll photos, it doen't reduce your iCloud storage because camera roll photos are only stored on your device.  It will reduce the size of your next backup though because the camera roll is included in the backup.  (Deleting photo stream photos won't make any difference because they are not stored in your iCloud account.)  That's why I was asking if you saw a reduction in the estimated size of your next backup after deleting camera roll photos.  You can see the estimated size of your next backup by going to Settings>iCloud>Storage & Backup>Manage Storage, then tap the name of your device under Backups and look under Backup Options.  This same screen gives you a list of the amount of data being used by the camera roll and your apps in the next backup, with the option to exclude these from the backup.
Deleting email should reduce your iCloud storage as it is stored in your iCloud account.
You're probably going to have problems backing up 4 devices to the same iCloud account without purchasing additional storage.  Most device backups are in excess of 1GB.  Four device would probably exhaust your free 5GBs of storage, leaving you no room for email, contacts, calendars, notes and other synced data.  If you don't need to share the same data with all four devices, another option would be to migrate some (or all) of them to separate accounts, giving them 5GB of free storage each.  Another option would be to backup some of the device to your computer using iTunes rather than iCloud.
This article provides some suggestions on ways to reduce your iCloud storage: http://support.apple.com/kb/ht4847.

Similar Messages

  • Need help, I have an error message "not enough storage"  for icloud and it will not let me do anything

    Need help... getting an error message "not enough storage" for icloud and it will not let me get passed the message

    See if this helps.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • On my iPhone 4, I cannot get the "not enough storage on iCloud" message to close. Therefore, I can't get past this box/screen AND I can't turn the device off. Please help.

    On my iPhone 4, I cannot get the "not enough storage on iCloud" message to close. Therefore, I can't get past this box/screen AND I can't turn the device off. Please help.

    Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then releasing.  You won't lose any data by doing this.

  • Deleted all data still says NOT enough storage for Icloud back up

    I have deleted  from my two devices (Iphone 4s and Mini Ipad) all my pictures , videos, emails and notes ( I dont store music)  and I still get the not enough storage on icloud. I dont understand, if i don't have anything in my phone or Ipad why I keep on getting this message. I havent been able to delete apps though.  I dont know what I am doing wrong. What can be occupying space if I have deleted everything.
    Thank you.
    I would welcome any help. I am

    It's iCloud you don't have enough storage on, not the phone.
    You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > Backup & Storage > Manage...... on your iOS device. Or System Preferences > iCloud > Manage...... on a Mac.
    You have 3 options......
    Purchase more iCloud storage.
    Delete data or back ups that are being stored in iCloud already.
    Turn off items to be included in the next back up to reduce its size.

  • TS4036 I cant use my ipad message appears saying not enough storage in icloud for backup but I cant even get on to my settings app...it won't let me do anything.....help please

    I can't use my ipad it won't let me do anything or go to anything...a message appears saying not enough storage in icloud for backups so I got on my laptop and bought added storage for icloud and still nothing....someone please help

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use the iPad again

  • There's a not enough storage message appearing and I can't get rid of it.

    There's a not enough storage message appearing and I can't get rid of it.

    A reset may help: Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart.

  • TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • HT1212 my iphone'"s screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do

    my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do

    Sorry, there is nothing you can do.
    FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149.

  • IPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 pr later for iTunes.

    iPad 3 and iPhone 4S won't synch with iTunes on Mac book pro. Error message says I need to have version 10.6.3 or later  for iTunes.  Mac iOS version 10.5.8 and iTunes on Mac is 10.6.1. iPad and iPhone version is 6.0(10A403). When I check for updates on the Mac book pro it says software versions are up to date.
    When I check for iTunes version  10.6.3 it looks like it is for snow leopard operating system which I am not on. How to I get my devices to sync with computer. Everything worked prior to iOS 6 upgrade on remote devices.

    I'm having the same problem.
    iPhone 4s won't sync with my Macbook Pro.
    I iust updated the iPhone to iOS6 (thought it wasn't syncing before the update either).
    Macbook Pro running Mac OS 10.5.8
    iTunes 10.6.3 (i.e. latest update - which hasn't had an issues apart from syncing).
    I tried 3 different USB sync cables. Still not syncing.
    Do I really have to update my Mac OS to 10.6.8 in order to sync my phone ? I thought as long as you have iTunes 10.6.3 you're ok...
    Is there a way to update to Mac OS 10.6.8 (or later) without wiping the hard drive and doing a new install?..
    thanks

  • My ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g

    my ipad 2 and iphone 4S won't connect to app store via wifi but will connect via 3g - both are running 6.0.1 - I have tired several wifi networks but same result.

    Hi LandJ1980,
    I would recommend first trying these steps:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If that does not work, this article has some additional ideas to try, even though you are only seeing this with the App Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers!
    - Ari

  • I dropped my ipod touch 3 generation into some water.  Now it shows me the itunes logo and the usb cord picture.  I restored my ipod, and now it won't connect to itunes or my computer. What should I do?

    I dropped my ipod touch 3 generation into some water.  I let it dry off completely befor turning it back on.  Now it shows me the itunes logo and the usb cord picture.  I restored my ipod, and now it won't connect to itunes or my computer. What should I do?

    Hey
    Does it charge when connected, if not you may have broken it..
    You can always try an apple Genius at an Apple Store,
    Jason

  • I just updated my ipod and now it won't connect to itunes, and itunes says to restore it, but I dont want to lose all of my data.

    I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?

    Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • IPhone 6 won't connect to iTunes

    iPhone 6 won't connect to iTunes on my computer. My iPad Mini works fine & connects every time it is connected.

    Did you update to the latest iTunes?  Fixed some issues I had.

  • How do I clear a "Not Enough Storage" message on my iphone 4s

    I have a message that will not clear it says" Not Enough Storage" " This Iphone cannot be backed up because there is not enough iCloud storage available.  You can manage your storage in Setting."  There is a Close button and Settings button but neight of these do anything.  The phone seems locked up.
    When I go to the cloud there is only contact saved and not that may.
    Any ideas how to clear the phone without doing a Restore.  I dont want to lose all my Apps.

    I saw a tip to hold down the button on the front and the top power button simultaneously and that powered off the phone and cleared the message. 

  • TS3274 iPad says not enough storage in iCloud-this message is in a box in the middle of the screen-wont let me do anything except power off! Help please!

    My iiPad has a message that says not enough storage available on iCloud the only thing I can do is turn the iPad off. It's like the message is frozen on there! help what can I do

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Maybe you are looking for

  • Problem in export and import

    Dear Friends, I have a big problem... I have export schema with it's data When iam trying to import this schema again some data from one of it's table (with 9 million rows) lost But at the original database it's ok What is the problem?

  • Urgent: Getting Exception while starting OIM in Weblogc

    Hello, While starting OIM (9102 BP15) over weblogic, i see this exception in the logs. What could be the issue ? ####<Dec 8, 2011 4:47:26 PM PST> <Error> <HTTP> <hostname> <OIM_SERVER1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default

  • Auot-copying Data between Spreadsheets

    How do you create a summary spreadsheet based on data in other spreadsheets in other folders and automatically updated when opened? In other words, copy data from one spreadsheet to another by simply identifying the source field .... I was able to do

  • PO Hide fileds

    Dear All, I want to hide some fileds in PO , but when i go to screen layouts in Purchase order  it is giving me only three options i.e Required entry , optional entry and display entry is there some setting to get the hide files in screen layouts can

  • How do I round calculations to two decimal places (form-wide)

    Hi, I've created an order form where customers input the quantity of product they want to order and the form outputs the total due (including shipping and sales tax). Depending on user input, the resulting total sometimes contains more than two decim