Not getting alerts even after applied the monitoring policy on user defined group.

Hi,
recently we have installed OEM Ops center 12c for monitoring our oracle servers. I have created a user defined group and applied a userdefined monitoring policy on that group. I have threshold  70% as crtical and 50 % as warning in my monitoring policy.
Some of my servers are having 77% disk utlization and im not getting any alerts for that.
What will be the problem?
When i see the membership of particular group (group -> membership in center pane), im not able to see the monitoring policy name on the monitoring policy column but i have applied policy on that group.
Please help me to resolve the issue.
Thanks,
Veijar

Hi Stijn,
Thanks for the response.
You are right. I was sending personalized iBot to group 'Financial Analyst'. A non-OBI user(Reshmi) belongs to this group.
But still problem has not been completely resolved.Still users in group either Administrator/Financial Analyst not getting alert via mail.
Atleast the users in Administrator group should get alert via mail, since both are defined in rpd.
Now when i send non-personalized ibot to group 'Financial Analyst', All the users other than Reshmi get alert on their dashboard but they don't get alert
via mail.Also Reshmi does not get alert via mail and error file shows error like -
No devices for user: Reshmi.
Now i am not getting the error nQSError: 43001 Authentication failed for Reshmil in repository Star: invalid user/password. (08004)
which i was getting earlier while sending personalized ibot.
I have already defined the Mail tab contents using Job Manager. Also i have selected User Destinations both Interactive Dashboard and Active Delivery
Profile.
Why the users don't get alert via mail? What could be the problem?

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