Not getting all my mail on the iphone
Last week my iphone stopped receiving my email. There are some messages there, but not all. All of them are from yesterday and I can tell you that I have about 20 unread messages in my account, but only 6 are there (all from yesterday). I can send email - I sent myself a test message and it went out, but I haven't received it yet. Any ideas?
Hi Carolyn,
I did to that first before posting the forum. The issue is that I get some mail, but not all my mail, and there are no errors. The pattern I see is that all my mail seems to come to my phone when I am on the job site. But not in all parts of my job site. And I only get some messages at my home as well.
Receiving all my messages has worked since I set the phone up (several months ago) and then about two weeks ago i only get some messages not all my mail. There is no rhyme or reason.
I will probably blow away my mail account and set up fresh, but wanted to check with the forum users to see if there might be someone else who has experienced and what the solution might be.
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I can not get or send mail from my iPhone, iCloud, and desktop mail. All are the same account, password is right and working. When the problem first happened I updated to a new password.
The Mail and the phone are telling me ( "The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “k****n******2”}
From the iCloud account i get a message saying mail could not be loaded and the details. Which i have copyed below.
Any thoughts or anyone I can ring ? This was a paid for mobile me account.
Thanks
Running 10.72
ORIGIN
server
TYPE
error
BUILDNUMBER
1FCS29.34215
TIME
Sun Dec 11 2011 10:49:50 GMT+0000 (GMT) (1323600590380)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
PRSID
217870346
RECENTLOGMESSAGES
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: MAIL in main()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 1: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc1074:dispatch('load content')
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Attempting to load 'addresses'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' is not loaded, loading now.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Loading JavaScript file in 'addresses' -> '/applications/mail/frameworks/addresses/en-us/1FCS29/javascript.js'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc3099:initStatechart()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: -> entering "9 Address List Not Visible"
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 2: GET to https://p03-contactsws.icloud.com:443/co/addressbook/?order=first,last&locale=en _US, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' finished loading.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'addresses'.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' has completed loading, invoking callbacks.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: DEBUG: <-- Response 2: 200 (1257ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:1
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: --> Request 3: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:2
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: --> Request 4: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:3
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: --> Request 5: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:4
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: --> Request 6: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:5
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: --> Request 7: POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: <-- Response 7: 500 (4248ms), headers: Content-Type=text/html body: (empty)
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: Request in: /wm/preference-list-->1323600562085/1,500,4249ms
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: ServerPreferencesDataSource.retrieveResponse error = -1/500/guid=serverPrefsGuid
Sun, 11 Dec 2011 10:49:44 GMT: ERROR: CoreMail handled error 13002 before exiting MailSpent at least 40 min talking to apple support, to sort it out. luckly not at my cost. After trying lots of things and speaking to a higher grade support person I was given a temp password which did the trick. I then was able to reset that with my own password.
The impression i got was no one knowns what the problem is and resetting the password at the apple end works. Not sure if you would be able to self fix. -
I have an Imac and an Ipad WIFI and use a Time machine base station WIFI. I also have two email accounts, both on the same ISP. The Imac is not turned on most of the time and I use the Ipad for most of my daily computing. The problem is the Ipad is not getting all my mail messages from the server. Whenever I start up my IMAC, I get more messages that the Ipad received. I have done a full reset on the Ipad, but as yet can't fix the problem.
Any ideas??Very long shot - which might have something to do with it. The downloads are set to 25, and I don't refresh the load button. However, that is only part of the answer I think. This morning, I sent out two email messages to a group, of which I am on the list, and one my Ipad I received only one. Alos, one of the things that happens is that my wife is the other account. And we belong to a community which has a server which bounces email to all members of the community, when we send the server an email. Quite ofen, one of us will get the mail, but not the other, and it is not consistent as to who gets the email.
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My school has its own mail and its provided by Outlook, it appears that outlook was deleting my mails on that account every week. But I didn't mind because they were on my Mail on my Mac and so on my 4th gen iPod. Outlook has changed its interface and all my mails were deleted, now my e-mails don't appear on the Outlook.com page nor on my Mail app on my MacBook Pro, but I can see them on my iPod.
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After I installed OS Mavericks and opened up the mail app, only a small portion of my inbox (and other folders) populates in the app. Instead of all 50 e-mails in my inbox it is only showing 8. Looking back at my inbox on my iPhone and it still has all my e-mails. Is there anyway to fix this?
Thanks..I'm having the same issue and have tried deleting the account and adding again but I only have emails that came in yesterday after Mavericks installed. My thousands of emails from the server did not load. They are everywhere else but on the updated Mavericks computer.
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I have looked in my in box several times over the past two hours and do not see a mail for password reset. I also checked my Spam/Junk mail folder and do not see any mail from Skype. What is the solution. I opened another account and am not able to log in with my newly created password. This is becoming an issue and I need some solution
ThanksPlease Contact Customer Service.
How can I contact Skype Customer Service?
What is live chat support?
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others. -
Hi I newly started using Iphone 6, I am not getting all the applications list under Use Cellular date for to restrict my unwanted apps on cellular data
Please help me outHi Rajesh778484,
Welcome to the Apple Support Communities!
I understand that some of your applications are not appearing under Settings > Cellular on your iPhone so that you can restrict or allow use of cellular data. If you have some installed applications on your iPhone that are not showing here, the first troubleshooting step I would suggest would be to reset your iPhone. Please refer to the attached article for information on how to perform a reset.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe -
I have an iphone 4s. able to receive all the incoming mails but not able to send mails through this iphone 4s. please help.
delete and reinstall the email account.
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I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
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Thank you.That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
Allan -
IPhone 5 not getting all texts from Galaxy S6
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Hi there
I’m sorry to hear that there have been some issues with receiving texts. I’d be happy to look into this for you! Can you please send me a private message by Clicking Here and include the following information?
Full name
Cell number
Recipient’s number
Best time to call
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Charise
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Mail not getting all messages from server and other strange behavior
Hello All,
Mail has been doing some odd things for me of late (at least the last week) and I'm lost for a solution to my problem. As far as I can tell, perhaps my Prefs. have become corrupted, or at least something in relation to Mail has become corrupted. Perhaps someone has a solution to this issue before I have to back it all up and NUKE the whole **** app to get back up and running properly.
The main issue I appear to be having is that Mail is not getting all of my Mail messages from my server. I can log into my web-mail interface provided by my domain host and can see there that there are many e-mails that don't appear to be coming down the pipe to the Mail.app client. I'm getting some e-mail's but not all....
*Here are all the things that I've checked:*
• The missing e-mails are not being picked up as Junk and are not in the Junk folder
• I have done a search within Mail for the missing e-mail's and nothing turns up anywhere.
• I have checked on the server end that I'm not maxing out my InBox or that there are any other service issues from my domain host provider.
• I have been into Prefs and checked my account settings - most (see below) of which appear to be as normal and are fine.
*Here are the weird things that I've noticed:*
• When I went into the Prefs. for the account in question, I noticed that my login had changed. For example - it usually it is "[email protected]", however it had seemed to have changed to just "johndoe" - I know this wasn't me as my domain host will not allow me to access any mail unless the login is the full mail address.
• In RULES, every rule I double click to check on seems mostly fine, apart from the fact that every "Account is:" the pull down menu just appears as blank. Usually it says "Account is: ([email protected])"
It's there last 2 items that make me think something is corrupted - so I guess my question is, what pref or file has corrupted and how can I fix it without having to give Mail.app a digital enema?
Any assistance would be most helpful - missing some but not all your incoming e-mail messages is quite annoying, as you can guess...!
Thanks,
BozHello Boz.
This appears to be a rules issue. Mail is almost certainly downloading those messages, but they’re probably being processed by your rules in an unexpected way — given the information you’ve provided, maybe because there is something wrong with the file where the account settings are stored.
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
<hr>
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Write down your Mail > Preferences > Accounts settings or take screen shots of them.
2. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
3. Quit Mail.
4. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the Mail folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is locally stored.
5. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this solves the problem). If you have a backup of your data that includes a working copy of this file, you may try restoring it from the backup to avoid steps 6-8.
6. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
7. You’ll have to re-configure some of your Mail > Preferences settings. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
8. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
9. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
<hr>
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling -
how do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?
Hi MrRhea,
Welcome to the Apple Support Communities!
It sounds like you have photos in your Photo Stream that you would like to download. The photos are not actually stored on your Apple TV, it sounds like they are being displayed from your Photo Stream. Please read over the attached article for information on your Photo Stream and how to download these photos.
My Photo Stream FAQ - Apple Support
Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
On your PC with My Photo Stream on in the Control Panel, all of your photos will import intoC:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream
Best regards,
Joe
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