Not getting all texts on 650

i am a newbie and i apologize in advance for my ignorance.
i am now on my second treo 650. both have had the same problem. i am not getting all my texts from other verizon friends. on their phone it says it went though, but i never receive it. on my old phone i could take out my battery and then it would come through after the phone restarted, not so on my replacement. i am just not getting them. the sound on my sms is not working all the time either.
i am getting a little frustrated considering i pay for texts i am not getting and i never know i am not getting them until someone asks me why i didn't respond!
thanks in advance for any help!!!
Post relates to: Treo 650 (Verizon)

Hi I just bought a Treo 650 and am not being able to receive sms with taking the battery out like you.... Did you ever figure out what was wrong??
Post relates to: Treo 650 (Verizon)

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