Not getting email on iphone
My iPhone is not receiving email anymore. The error message is "imap.gmail.com" is not responding. I have entered my correct info on my settings and double checked that everything is turned on properly. I have also turned my device off and then on again, but nothing has changed.
Any ideas?
Thanks!
Hi, Fiona.
I would recommend removing the account from the iPhone and adding this account back by following the steps in the article below.
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/ts3058
Cheers,
Jason H.
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I pressed check again and here is what appeared:
CONNECTED Apr 04 19:03:02.511 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CONNECTED Apr 04 19:03:02.513 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
CONNECTED Apr 04 19:03:02.526 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
READ Apr 04 19:03:02.556 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK <[email protected]>
READ Apr 04 19:03:02.563 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.566 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CAPA
CONNECTED Apr 04 19:03:02.568 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
READ Apr 04 19:03:02.572 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.585 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
EHLO 192.168.1.4
WROTE Apr 04 19:03:02.592 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
EHLO 192.168.1.4
READ Apr 04 19:03:02.610 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
-ERR authorization first
WROTE Apr 04 19:03:02.628 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
USER [email protected]
READ Apr 04 19:03:02.630 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
READ Apr 04 19:03:02.639 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
WROTE Apr 04 19:03:02.648 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
AUTH PLAIN (*** 44 bytes hidden ***)
WROTE Apr 04 19:03:02.667 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
AUTH PLAIN
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220 mail.authsmtp.com ESMTP Sendmail 8.14.2/8.14.2/; Fri, 5 Apr 2013 00:03:02 +0100 (BST)
READ Apr 04 19:03:02.671 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
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WROTE Apr 04 19:03:02.698 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
EHLO 192.168.1.4
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READ Apr 04 19:03:02.712 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
334
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QUIT
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READ Apr 04 19:03:02.759 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
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QUIT
READ Apr 04 19:03:02.799 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
250-mail.authsmtp.com Hello pool-72-93-40-57.bstnma.east.verizon.net [72.93.40.57], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 52428800
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
250-STARTTLS
250 HELP
WROTE Apr 04 19:03:02.808 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
AUTH PLAIN ********************
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