Not getting sound on you tube using Windows 7

Tried to watch a video on You Tube and couldn't get sound. Am not good technically with the behind the scenes stuff on computers, better at everyday stuff.

Hey guys. I already solved this problem, this is how I did it:
First make sure you have the latest version of flash player installed, or just to go the home page and download it. Also make sure you have the latest version of google chrome.
Then, in google chrome type chrome://plugins/ and you will see a list of plugins. In the right area of the screen you will see "+ Details". Click on the + and the list will expand, search for the flash plugins. If you have more than one flash plugin, just enable one version and disable the other ones. Now go to youtube and see if you have sound. If not, go back to the chrome plugins and enable another one and disable the others. Remember, just enable ONE version.
I had two versions. So I disabled the 11.5.31.2 version and enable this one: 11,5,502,110, and it works.
Good luck.

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It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Not getting sound on you tube using Windows 7

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