Not getting sound out of a speaker with my Zen Xt

I've had my Zen Xtra for 5 months. I've enjoyed it every day. But today, I began listening to it and to my surprise, no sound came out of the right speaker! It wasn't my headphones, as I soon found out. It is my Zen Xtra. I've read around this site and found to my great disappointment that there is nothing that can be done about this. This obviously didn't make me too happy, as it seems that I spent a good deal of money on a portible hard dri've. I've heard of things like this happening before with creative MP3 players. In fact, I've had two of my friends who had the same thing happen with their Zen Micros. I don't know how commonly this happens, but I'd assume it happens enough if you said something about it in the FAQ. This is a major blow to my customer satisfaction. I figure I've got a few options:
? Return my Zen Xtra for an insane fee (about half the price of it minimum) for it to be repaired, although this shouldn't have ever happened
? Attempt to fix it myself, which probably won't turn out too well
? Li've with it, but no longer recommend it to anyone or show it off in public again, and slowly save up for a product that works better
Gi'ven my options, I'll probably just li've with it, but seriously Creative, this is a problem on your part if it keeps happening very often. More than one person that I know has been swayed never to buy MP3 players from you again. Don't get me wrong, they are great. But you're obviously messing something up with the headphone jack.
Oh, and if anyone knows of a way to fix this, please help me do so.

The early Xtras and Micros are well known for developing this fault, although at what level it's hard to say.
I'm not sure where you are (or not) in the warranty period, but even if out of warranty I would contact Creative and point out this is a known fault. If you get nowhere with this you can attempt a repair, but I would strongly recommend only those with surface mount soldering experience try it. There's a page here on how to do the repair, but I'm having problems loading it at the moment. So it may not exist any more.

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bigjohns97 wrote:
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