Not getting the 20% unlocked discount on new games online
I am unable to get the 20% discount when trying to order this game online. I have the email welcoming me to My Best Buy Gamers Club Unlocked on 9/10/2014 so I know I have it and it is tied into this email. Any help would be great. Trying to finish off some Christmas shopping.
Thanks
Michael
Hi Michael,
My apologies for just now responding to your post! We’re a bit behind due to a higher contact volume with the Holidays. With that said, I’m sorry to hear that you may be having some issues when attempting to utilize your Gamers Club Unlocked (GCU) benefits on BestBuy.com. As long as your My Best Buy membership information is attached to your account, you should be good to go! It sounds like there may be a discrepancy of sorts here, so I’m happy to review your account and assist if needed.
Using your email address on file for the forums, I’ve located your My Best Buy membership and I’m immediately able to recognize what happened here. I’m going to send you a private message with more information on this, so please keep an eye on your inbox. You can check your private messages by clicking the small envelope on the top right of the screen while logged into your account.
Thanks for posting and you’ll be hearing from me shortly!
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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