Not interested in a generic discussion. Interested only in tech support to resolve the issue.

Interested only in tech support to resolve the issue previously noted. Not interested in a public forum discussion.

iquniverse,
This is a thread in a public forum.
I believe the right place to try is Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them eithe

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them either failing or not sending at all. Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?

Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced.

How do I resolve the issue Cannot open the file ".indd". Adobe InDesign may not support the file for

How do I resolve the issue Cannot open the file ".indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing , or the file may be open in another application?

Shouldn't the CC version be able to open any file created in an older version on InDesign?
Yes, it ought to.
If the older file wasn't yours (if someone emailed it to you,or burned it on a disc, or whatever), then I am almost willing to bet you a beverage in the city of your choice that it's not a complete InDesign file. That is, maybe it was zipped and renamed, or the beginning or end of the file was chopped off during download, or something like that. The only reason I'm not actually making the bet is that there is a remote chance that I'd lose, and maybe you're in Adelaide or Khabarovsk or somewhere where the cost of airfare to me would make that bet a very expensive bet for me to to lose. So no latte for you if I'm wrong!
The script that Jongware posted will tell you what version of InDesign made the file to begin with. Additionally, if someone did something like rename YourFile.PDF to YourFIle.INDD, it'll report that it's Not An InDesign File. Because while SpectrumPCS is kinda right and that message can be generated when attempting to open a CS5 file in CS3 or whatever, it also spits out the same message when you just try to open an Autocad file, or a Windows system file, or a PDF, or any file that InDesign actually cannot open at all.

I am getting entries which are 'all day' entries duplicated 8 to 9 times. I have updated my software on the phone to the latest version. Entries in iCal are only once. I have completely emptied my iPhone of all data. Has Apple resolved the issue yet?

I am getting entries which are 'all day' entries duplicated 8 to 9 times. I have updated my software on the phone to the latest version. Entries in iCal are only once. I have completely emptied my iPhone of all data. Has Apple resolved the issue yet?

Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
In my city small claims is $5000.00
And over that amount you can go to a superior court to have your issue settled.
http://www.bbb.org
Good Luck, Elector

My ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working. i have a a windows PC please help thanks

my ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working.
ive tried everything and ive been to the store which was when i was given a new ipad mini. i have a a windows PC please help thanks

Are you attempting to sync music from your iTunes Music Library on your PC?
What options do you have set on the Music Tab for your iPad in iTunes?
What happens when you sync?
Any error messages?

I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions?

I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions? I can click on the "upload photos/video" field and it takes me to Finder to select the photo - but on selecting the photo, the Finder screen disappears as normal but from then on nothing happens.

From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Now empty the Safari cache.
Back to the menu bar, click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit and relaunch Safari then try Facebook.
If that doesn't help, it may be a Safari extension preventing you from uploading content to Facebook.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

I have started to get this error message: 5.1.3 bad address syntax in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice?

I have started to get this error message: "5.1.3 bad address syntax" in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice? My email account is through Optimum online and I am using Airpost Express.
P.S. The error sound "bong" is driving us nuts!

Please post on the Office for Mac product forums that Microsoft hosts. It's their product and they can best troubleshoot the issue.

GRRRRRR I dont want a discussion I JUST WANT TECH SUPPORT - WILL SOMEBODY FROM ADOBE SORT THIS!!!

GRRRRRR I dont want a discussion I JUST WANT TECH SUPPORT - WILL SOMEBODY FROM ADOBE SORT THIS!!!

Just what I say Jeri. I was persuaded to take up a montly sub for CS a year ago. I pay every month but have never used any upgrade even once. We couldnt install it and despite spending hours trying to get support u just cant get anything - We are totally fed up with the whole time wasting excercise.
Cant we simply get a set of discs for the current upgrade and go back to working sensibly.
We could go bust here just mucking about with this stupid cloud thing - It could become a lifes work just trying to sort the ****** thing out.
To add insult to injury I now see that the D Debit is GBP46.88 /mnth for absolutely NOTHING. Its a joke in bad taste.
At one time it was Adobe that had the best cus service around and Quark that were the crooks. Amazing how things turn around dont u think!!!

After the IOS 7.1 update I have issue with Game Center, I'm not been able to load the games. The apps don't seems to be able to connect to game centre. How to resolve the issue?

After the IOS 7.1 update I have issue with Game Center, I'm not been able to load the games. The apps don't seems to be able to connect to game centre. How to resolve the issue?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me? The volumn is turned up but I can't seem to resolve the issue? Thanks

Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me? The volumn is turned up but I can't seem to resolve the issue? Thanks

Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted. KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

TS3074 what do you do after you have done all of this and still have not resolved the issue?

what do you do after you have done all of this and still have no resolved the issue? itunes still will not load, or reinstall. i have updated my computers OS to the posted above settings for Vista. still gives error code 1114. NOTE!: My itunes WORKED JUST FINE UNTIL a new update was ready for download yesterday afternoon.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT204076 The sound effect icon appears in cannot the middle of my screen at all times. Resetting my iPad is not resolving the issue. Please assist. Thank you.

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Music restoring or waiting to be restored (tap to enlarge image)

Since updating to iOS5, the delete buttons on all my apps are missing. I did a hard shutdown, but that did not resolve the issue. Would appreciate any suggestions to restore this feature.

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There is No Pre-installed Youtube App in iOS 6.
http://itunes.apple.com/app/youtube/id544007664?mt=8

The screen on my iPhone turned into an xray like display. With the assistance from Apple Support, I Upgraded the software version. But still did not resolved the issue.

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Probably a setting. Look at the manual.
iPhone User Guide (For iOS 4.2 and 4.3 Software)

Apple Discussion Forums: an important tech support resource

There have been ongoing discussions within Apple regarding whether or not to continue supporting these discussion forums, specifically, the issue of continuing to employ live humans to monitor and moderate them. It seems to me that it would not be a significant drain on Apple Computer Inc.'s resources to employ 1-2 persons to comb this (very large) discussions site for significant unresolved issues having broad relevance to the Mac user community. Said issues could then be routed either to a small, forums-dedicated team of Apple engineers, or distributed to the larger second-tier support group such that each tech rep would only have to handle a few responses per week (or month, depending on the size of the available employee pool). The net benefits to Apple -- in terms of reduced number of tech support calls, a more-empowered, self-sufficient, and satisfied user base, and increased goodwill toward the company -- would, in my estimation, more than repay the salaries and efforts required to keep these discussion forums running efficiently and effectively. I believe Apple is savvy enough and responsible enough to know this; they have probably done the calculus. Perhaps, then, our most important task is to let the parent firm know that we use and value this resource. Hopefully, Apple managers will note and make the right decisions.

withdrawn

Not interested in a generic discussion. Interested only in tech support to resolve the issue.

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