Not letting me purchase apps what do I do?
I would like to buy "angry birds" or something and after I type in my password it says "sorry can't download this please go to www.blahblahblah.com" (not really blahblahblah) I am pretty sure I have a connection to the internet and I am pretty sure I got my password right because I can get free apps... But not ones with money. I have a iTunes card on it and the app costs 70p and I have £13 left. It was working before but then when I flew over to England it just stopped working it works with purchasing things inside a game because I bought some gems on clash of clans but I can't get any apps. What do I do?
Without the exact error message you saw, it will be difficult to help you. You may need to contact iTunes support for purchase problems: http://www.apple.com/support/itunes/contact/
Similar Messages
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My Iphone4 wont let me purchase apps. Says my security code on Credit Card is invalid but its not.
My Iphone 4 will not let me purchase apps. Its says that I have an unresolved balance. My credit card is on file but it says that the security code is invalid. I have tried changing my address to be more specific, but nothing works. I know my credit card number is correct and that the security code is valid. I do not know how to resolve the situation. If someone has experienced this before and knows how to fix it you help would be greatly appreciated. Thank you.
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Ive purchased a lot of lifes on candy crush back to back and it will not let me purchase anymore, what do I do?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them. I had account issues about a year ago where my id was spelled wrong. Could this be associated with that?
<Email Edited by Host>Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari -
If someone could help out, it would be greatly appreciated
AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message? -
My iPad is connected to my computer, but it still will not download newly purchased apps. It is prompted me to connect to itunes or use a wifi setting (which I do nto currently have). What can I do?
My iPad is connected to my computer, but it still will not download newly purchased apps.
Launch iTunes with the iPad connected to your computer.
Select the iPad under Devices in the source list left side of the iTunes window.
Select the Summary tab from the menu.
Deselect: Sync with this iPad over Wi-Fi
Quit then relaunch iTunes.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Wanted to load an app onto my wife's ipad. BUT, the program keeps saying I've already purchsaed it and will not let me purchase again. I've tried everything I can think of. Now looking at wiping ipad competely and starting over but not sure that'll help. Between the time I purchased the app and now, I had to change password's w/Apple (Stupid system in the first place IMO) and it doesn;t liek new password
I can find the app, but the free version only. I paid for the upgrade ($1.99) on my ipad and now I want to add it (or buuy it) for my wife's ipda, but it will not allow me
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My ipo will not let me download apps or sync them either.
There are a million ppl having this problem right now and it seems like Apple is ignoring it. It's been real bad since May, even worse that last week or so. Basically all we can do is sit and wait to see what excuse or help, if any, will be given. I've used a Walmart pre-paid card and I'm sorry, but who really incorrectly types a 3 digit number a million times?! Also my account is saying I owe iTunes $40 for in-app purchases. Bull!! My card sends me a balance twice a day via text and because of this, I know what, where, and how my money is being spent. Also it's pre-paid, how can you have an over draft?!?! Here's a real kicker though...my card balance is in the positive!!! Hmmm, obviously not a fault on my part, the part of my card, nor my iPod. It's all in the system!!!
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I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.
Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that ! -
My Apple ID is not letting me download apps it tells me to enter account details then it says that the payment processing is currently unavailable. I don't know what's wrong but can anybody help me out here
Hello nayanika_cool_gal,
The article linked below details a number of steps that can help restore the App Store's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
My iPhone won't update apps or let me purchase apps
My iPhone 4 will not update apps or let me purchase apps. It is version 6.1.3
A number of people seem to be having this problem right now. Try purchasing it using iTunes on your computer, accept the terms and conditions there, then either sync it to your phone or download it on your phone as a past purchase (http://support.apple.com/kb/HT2519).
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ITunes will not let me buy apps???
iTunes will not let me buy apps??? I have agreed to everything n still won't let me down load apps.???
There's an issue at Apple at the moment.
http://www.macrumors.com/2012/09/30/widespread-itunes-and-app-store-terms-and-co nditions-bug-preventing-new-purchases-and-downloads/ -
I have money on my account but it will not let me purchase music can someone help? pls
I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
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