Not loaded adobe store, what to do?

Installed Adobe Creative Kloud but the manager for desktop does not work(
Sync icon permanently gray!
Help me please!

Hi There,
Kindly provide us the below mentioned details so that we can assist you appropriately.
OS version:
Error Message/screenshot.
Meanwhile, try to sign out from creative cloud and sign back in.
Sign in, Sign out | Creative Cloud desktop app
If you face any trouble in signing out try the steps below.
Close the Creative Cloud Desktop application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch the Creative Cloud Desktop application
Kindly revert if the problem persists.
Thanks,
Atul Saini

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