Not loading Comcast page

I had to do a system restore, now when I click on Firefox a window comes up saying couldn't load xpcom. How do I fix this? I'm on my iPad can't open my computer, please help, thank you Cheryl

I was not able to open my Comcast Home Page in Firefox after (10) Windows 7 Ultimate updates, today, December 11, 2013. Reinstalling Firefox did not solve the problem. The problem was solved by changing Firewall Setting, tab Program Rules from "Automatic" to ''Allow'' in Norton Security Suite. I am using Norton Security Suite from Comcast.

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