Not making a recovery media dice

Question

Hello,
i got a HP 2000 windows 8 laptop (now Windows 8.1) i keep getting a message say i need to make a recovery dice so i made the first one went out great now the 2nd one is having problems, it will say "prepare data" then it will spit the dice out so i try anthor dice and windows see the dice, reads it, and let me brun somethng so i try it out again did the samething giving me errors say "please insert a dice into drive E" and it will spit out the dice. i reboot the computer then it let me burn the dice and when the recovery said "verify" it pop out Windows Explore then i let close by itself then the dice pop out i put it back in now its giving the same error. i can't sikp the it without verify it. if i reboot me computer again will skip to the verify. please help me i'm new to forums websites. Think You!

Answer 1

I would call HP and tell them you cannot make your recovery discs, ask them to send you a set in the mail for no charge since you cannot make them yourself.
call HP on the phone [phone]