Not only do I drop out... even when I have a conne...

As you can tell, I am no IT wizard, but as a customer surely I dont need to be, its about how I feel... but I have a download speed of 0.109Mb/s and an upload speed of 0.102Mb/s... when BT quote me 2MB-8MB... and this is at 2320hrs on a thursday evening.... How can BT say they are fulfilling the terms of their contract... and this is when it isnt constantly dropping out all together several times an hour.  Has anyone got any advice on whether I can say enough is enough as the offshore call centre is no use!

I have replied to your original post and still await your stats in order that forum members can help
there is no point in starting another post on the same subject - just stick to the initial post 
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