Not opening an app download when coming from a webpage

I have a number of sites eg itv.com and want to download the itv player. When I click to download the app from the website, apple apps open but instead of the install window,I just get an empty white box and it hangs, I have tried leaving for hours but it stays the same.

If you are coming from the login page, are you clicking the tab at all or do you go straight from the log in page to the other page.
If you are going straight to the page from the login, then you only need to pop up the page from the tab.
May be you could change, on your tab.
Target Type = URL
URL =
javascript:popUp2('f?p=YOUR_APP:YOUR_PAGE_NO:&APP_SESSION.',1000,1000)Gus

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Can not open new apps downloaded on my iphone, can not open new apps downloaded on my iphone

i have downloaded new apps fr apple store. after syncing it with my iphone, all new apps downloaded can not be open.. help

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Give details of the problem. A remark such as "X doesn't work" conveys no useful information. If X did work, you wouldn't be here. Instead, you should post something like this: "I did A; I expected B; but I got C." Include the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
Also describe the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, give details.

PDF not opening in IE 10 when linked from robohelp 8

It will be really great if you could help me with my query. I am using Robohelp 8. I have created a topic page and linked a pdf file to it as a bagge file so that when one clicks the topic in the TOC, the pdf file opens. When I generate the output, the pdf is opening in IE 8, 9. However, the pdf is not opening in IE 10. Please suggest a solution.

Sounds like a security setting, check if it’s working with FireFox or Chrome

All of the App Tabs I have set when I quite Firefox did not open as App Tabs when you start Firefox again, why?

All the App Tabs disappeared when I opened Firefox after quitting. I understand that the App Tabs that I had set remains there if I close the browser and not quit. So does that mean that I have to create App Tabs every time I restart FireFox?

App tabs and Tab Groups (Panorama) are stored as part of the session data in the file [http://kb.mozillazine.org/sessionstore.js sessionstore.js] in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
* http://kb.mozillazine.org/Session_Restore
Make sure that you do not use [[Clear Recent History]] to clear the "Browsing History" if Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.
If you use CCleaner then make sure that Session is unchecked in the settings for the Firefox application.

All of the App Tabs I have set when I close Firefox will not open as App Tabs when you start Firefox again.

the browser opens without any tabs just the main bar and the tabs below it

It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. 
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See also:
* http://kb.mozillazine.org/Session_Restore

I copied this from your 5.0 download information: "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again." When I opened my computer today all my apptabs from yesterday had disappeared. Why?

Your download page for 5.0 stated: All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again.
I liked the convenience of using App Tabs and was disappointed to find that the ones I had set up yesterday were gone today. Am I doing something wrong?

Works fine for me, I can simulate your problem by improperly closing Firefox.
The correct way would be to close the windows you don't want and then to exit Firefox through the File ("'''Alt+F'''") menu then use '''Exit''' or '''Qui'''t depending on your system.
But '''I can simulate your problem''' by closing the good window with "X" in the upper right-corner first (the one with the app-tabs) and then close the other window by any means.
You restart Firefox and open a window, since you closed without app-tabs there are none so you just see a window with your home page.
Firefox has some things added to Firefox 4 and therefore in Firefox 5.
# "'''Alt+S'''" (Hi'''s'''tory menu)
# "'''Restore Previous Session'''" (that's the window without the app-tabs, but you have to this first)
# "'''Restore Recently Closed Windows'''" -- can choose which window to reopen based on name and the mouse-over tells how many tabs. or you just use "'''Restore All Windows'''" without the guessing.
''I know you are on a Mac, and this affects Windows user more than anybody else, but it does affect other systems besides Windows, occasionally, perhaps more often now with the plugins container.''
The following may not completely eliminate having to terminate Firefox through the Windows Control Panel but it will come very close.
'''Plug-in and tasks started by Firefox may continue after attempting
to close Firefox''' The "X" in the upper right-hand corner closes the
Window (same as Ctrl+Shift+W) but even if it is the last Firefox window,
it does not necessarily close Firefox .
The only '''proper way to exit Firefox''' is to use '''Exit''' through the
File menu, not the "X" in the upper right corner of last Firefox window.
In the Firefox 4 and 5 that would be Alt+F then X
* '''Firefox hangs''' | Troubleshooting | Firefox Support http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
Use the '''Windows Task Manger''' to remove all running firefox.exe in the "'''Processes'''" tab of the Windows Task Manager, then restart Firefox.
If Firefox will still not start, remove the parent.lock file from the profile which is created each time Firefox is started to prevent other Firefox tasks from running, see 
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file
'''Avoiding Problems with close/restart''' ''choose either extension''
:Use to close and restart Firefox after enabling or disabling an extension, switching to a new theme, or modifying configuration files, then you don't have to worry about delay or have to look in the Task Manager to see if Firefox is closed yet.
Both extensions use the same keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option.
*"'''Restartless Restart'''" extension for Firefox 4.0+ only (2 KB download ) https://addons.mozilla.org/firefox/addon/249342/
*For older versions use "'''QuickRestart'''" extension (34 KB download) ( https://addons.mozilla.org/firefox/addon/3559/

TS3274 Hi I am using iPad 2, when I tap app icon on the screen it shakes and does not open the app please advice what need to be done

Hi I am using iPad 2, when I tap app icon on the screen it shakes and does not open the app please advice what need to be done

- First try clciking the Home button one and try again.
- Next reset the iPod. Nothing is lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then restore from backup
- Restore to factory defaults/new iPod

I Just downloaded Dreamweaver CC and it will not open the app., double click and nothing happens?

I Just downloaded Dreamweaver CC and it will not open the app., double click and nothing happens?

What exactly are you double-clicking?
Once software is installed on your computer, you can usually launch by clicking the icon on your computer's desktop. Or by looking inside Start > Programs (Win) or Applications Folder (Mac).
Nancy O.

Why is Safari opening the app store when I do not hit the link?(On iPad)

Why is Safari opening the app store when I do not hit the link?(On iPad)

Well this was my first time using the support communities app on the web so when I tried to get the answer there were literally 1000's of post and I was not sure which one pertained to me and my iPhone issue. Sorry if I offended in some manner, didn't mean to.

After updating to Yosemite, following apps not opening. App Store, Mail, Contacts, Calendars... About the Mac

After updating to Yosemite, following apps not opening.
App Store
Mail
Contacts
Calendars
Reminders
Maps
Preview
About the Mac
I recently updated to Yosemite and now I am having problems with the above mentioned apps, not opening at all.
I am unable to check to which version its update to, or even update to next version.

You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon, usually with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Recently I can not open any app. in my Ipad except original ones. How can I fix this problem?

Recently I can not open any app. in my Ipad except original ones. How can I fix this problem?

You do NOT need to restore your iPad.
I believe that the problem is that there is a disconnect with your iTunes account and your iPad. What you are experiencing is a somewhat common issue after you sync your iPad, update your device - it could be a number of reasons that are causing it. the recommended fix is to download another app in order to "reconnect" your ID and iTunes account to the iPad.
You can read more about it here. You will need a WiFi internet connection in order to fix it - or you have to be able to sync with your own iTunes library.
iOS: Troubleshooting applications purchased from the App Store
But this is what it says in the article.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.

I just upgraded to yosemite, now gimp is not opening. i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening. i click on the icon and nothing happens.

i just upgraded to yosemite, now gimp is not opening. i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening. i click on the icon and nothing happens. help!

I was using gimp fine for years with my osx 10 6 8 up until yesterday. Last night when I downloaded yosemite, gimp has not been working ever since. I clicked on the icon and it said that x11 wasn't compatible with yosemite and lead me to a link from apple support which said that I need to download xquartz for gimp to work.

Can not open the app store on my mac since new update

can not open the app store on my mac since new update

Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of OS X, or include that information in your first message.
Give details of the problem. A remark such as "X doesn't work" conveys no useful information. If X did work, you wouldn't be here. Instead, you should post something like this: "I did A; I expected B; but I got C." Include the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
Also describe the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, give details.

I can not open my app store

hi ican not open my app store page keynote and... plz help me .thank you so much

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Can not open Mail App in IOS 8.1.1

Since I installed IOS 8.1.1 versión today I have not been able to open Mail App. When I try to open it the screen turns white for a few seconds and then it crashes. I would like to know if there is any solution to this, as checking my mail is escential for my job.
Thanks in advance,
Alejandro.

Hello Alejandro,
For issues with Mail crashing, I would start with closing out of Mail completely by double tapping the Home button and then swiping up on the app. Try opening Mail again to see if it opens up properly. If it continues, try removing the email account and then open Mail to see if it works properly. Then add the account back in. Take a look at the articles below for steps on how to do both options.
Force an app to close in iOS
http://support.apple.com/en-us/HT5137
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G.

Not opening an app download when coming from a webpage

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