Not paid but still have premium

I have had Spotify Premium for several months now and have not even put my card details on my account. I thought the premium gets automatically cancelled after the free trial especially if no card details have been updated. Any suggestions would help!

Hey welcome to the Spotify Community.
Based on your post it sounds like you might have two different accounts with us. Please answer the questions on this site to determine the best way to fix this quickly for your account--thanks!
https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

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Lost Multiple Features, but Still Have Premium?

Beginning today I have experienced several debilitating issues to my spotify account... First and foremost, on my spotify mobile app on my Android devce ALL of my 'Songs' are now gone exepct for a random 2 songs. This was noticed this morning around approximately 10:00 EST. I had been at work in my office listening to my 'Songs' on shuffle between approximately 7:15 and 8:30. At which point I switched over to my desktop version on my work computer and began listening there, still without any issue. At approximately 10-10:30 I needed to go grab a few files in our library so I brought my phone to switch over and listen from there while I was looking for the files. It was at this point that I realized 2 Steely Dan songs and been altenating back and forth about 2 times. I opened the app to see if a random search had been left open in my 'Songs', but it was not. I had logged in and out seveal times, but that did not fix the issue. All of my playlists were still intact, and still downloaded, but my 'Songs' was completely cleared out.It was not until I got home this evening, unistalled the app, and reinstalled it, until the issue was resolved. To add to my frustration even more! When I just opened up the desktop version on my laptop a blue notification bar displayed at he top stating that 'This devices offline playing had been disabled' or something along those lines... given that I am frequently in areas with no wifi access this was incredible frustrating. I logged online to view my devices with offline access and my laptop was stated as 1 o the 3 devices registered for such. However, when logging into spotify desktop, and going into preferences the offline option is no longer there... I am incredible unhappy with these short-comings today, especially since my subscription just renewed 2 days ago. This just adds to the slew of other issues hat spotify has been giving me along with the search feature on the desktop that everyone misses, and more recently a very poor random shuffle coding that has been plaguing me. It seems as though out of my 2800 songs in my library i only hear approximately 100 of them on shuffle throughout the day because I notice an incredible amount of repeats..... I understand that this could be broken up and posted in several different help rooms, but I'm hoping that its just a random bug that's affecting my account... PLEASE SOMEBODY HELP!

Both, my phone, and desktop versions have to re-download all 2932.... thanks Spotify.

I paid for XI today but still have no idea how to edit pdfs - the XI worked fine but im not even sure if XI is downloaded correctly

i paid for XI today but still have no idea how to edit pdfs - the XI worked fine but im not even sure if XI is downloaded correctly@@

Hello Leo,
Please look at following videos to learn, How to Edit PDF file:
http://tv.adobe.com/watch/i-didnt-know-acrobat-xi-could-do-that-tutorials/pdf-editor-edit- text-and-images-in-pdf-file/
http://tv.adobe.com/watch/learn-acrobat-xi/editing-a-pdf-in-adobe-acrobat-xi/
Regards,
Anoop

I paid but i have not been able to download adobe creative cloud programs

I paid but I have not been able to download adobe creative cloud programs but my credit card details and payment have disappeared from my account.

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file...Now I've got a new iPad and need the User Guide which is only available inPDF

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

HT4847 icloud says not enough storage, but still have over 2g left

icloud says not enough storage, but still have over 2g left

Welcome to the Apple Community.
And how big does it say your next back up is.

Traffic not showing in Notifications IOS 7. I have all turned on in notifications and location services allowed in Maps. I have been all over internet, followed set up instructions, even re-set settings (fixed weather not showing) but still no traffic?

Traffic not showing in Notifications IOS 7. I have all turned on in notifications and location services allowed in Maps. I have been all over internet, followed set up instructions, even re-set settings (fixed weather not showing) but still no traffic?

I should clarify: I didn't know it fell out, but I check my phone often enough that there were only about 10 minutes between when I last put it in my pocket and then realized it wasn't there.
We asked everyone around us if they saw it, and like 10 people were helping us look. But my husband used Find My iPhone and the Prey app right away when we realized it was missing (again, at most 15 minutes from the last time I used it) and it was already in offline / "cannot locate" mode.

I have a certified cable that came in with my iPhone5. Since I upgraded to iOS7, I've been getting the "This cable is not certified..." but still have my phone charged. Now, it just don't charge anymore. Any solutions? I made sure it has no debris.

I have a certified cable that came in with my iPhone5. Since I upgraded to iOS7, I've been getting the "This cable is not certified..." but still have my phone charged. Now, it just don't charge anymore. Any solutions? I made sure it has no debris. Tried all the possible solutions found here but no no no. It's a new charger I don't want to buy anymore it'll cost me a lot

restore your iPhone with back up and then if required as new

My youngest erased all content and settings on my iphone 4s (prepaid) and now it says it is not activated.I still have my account and number,but it says phone number unknown now.How do i fix this?.

My youngest erased all content and settings on my iphone 4s (prepaid) and now it says it is not activated.I still have my account and number,but it says phone number unknown now.How do i fix this?.

If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0.

Okay so I set up my Time Capsule already and is now backing up 2 of my iMacs. Works great. What I want to know is how to use the TC to directly store files? I want to do this to delete some files but still have them on the TC for future reference..

Okay so I set up my Time Capsule already and is now backing up 2 of my iMacs. Works great. What I want to know is how to use the TC to directly store files? I want to do this to delete some files on iMac 20inch but still have them on the TC for future reference..eg some movies on iTunes. I want to directly save them on the drive so I can delete them from iTunes and gain some storage. (Ps on iMac 20 inch (it's almost full - 320 GB) when I enter time machine, a tab comes up on finder which reads "Time Machine backups" it's able to be ejected like a disc or a connected device. On the iMac 20 inch, I dragged some files onto there as if using it like a hard drive. Is this the correct method? Then I went to my 27inch iMac and saw the "Time Machine Backups" hoping to see the files I dragged from the 20inch iMac. But the files were not there except a folder that said "Backups.backupdb". Can someone help me?

It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

I disabled Sync history with IE , yet every time i look at my history in Firefox it shows all the IE places i visited , how do i stop this , so i can go to only my Firefox history , but still have IE and Firefox synced

I use Firefox and Google Chrome for forums because they are faster than IE as IE(7) tends to hang a lot , so i have all my Favorites and everything synced with Firefox , as this is my main browser , but i do still use IE7 for some browsing , u went to Settings and unchecked the History , in the Sync section , but when i go to Firefox to view a forum topic i was looking at , recently , if i had gone to IE and visited any sites , then they show up in my history (for example Craigslist , i will look at several adds , and ALL of them are in my Firefox History) and push my Firefox history off the list so i have to go back to my favorites and start over , instead of being able to use my Firefox ONLY history so i can just go to those pages
Is there anyway to fix/bypass this but still have Cookies and Favorites and such synced ?? , without the IE History knocking all my Firefox history off the list ??
It's just annoying to have to go back from the beginning and search the topic i was in on a forum, because it was bumped off the list by any browsing i did in IE7, in between time
Another issues since i am posting:
I also have "Check Places" and it does not bring all the Favorites i have added in my IE Favorites over , the ones i did when i first installed it transferred , but any additional ones i have added to IE will not transfer , is there something wrong with Check Places ?? does it only transfer your Favorites 1 time , and not check for additions to the list then add them accordingly ???

Only when i go to a different browser (like IE) after i clear it , then all that shows up is the pages i visited in IE , that is what bugs me , why is IE browsing history sowing up in Firefox ??
Basically , i can clear the history in Firefox , and then for a example , go to Craigslist , using IE7 (launching it from a complete different Icon , in other words at that time i never open Firefox) , then after closing out , or even leaving open as it does not seem to matter , i go into Firefox , and hit History , and there is every place i visited in IE7 , on my History in Firefox

I tried dowloading Skype yesterday and my Safari browser crashed. It gives the message "Safari quit while using the librooksbas.dylib plug-in. I trashed Skype but still have the browser problem. I also tried logging in under guest, and no Safari.

I tried dowloading Skype yesterday and my Safari browser crashed. It gives the message "Safari quit while using the librooksbas.dylib plug-in. I trashed Skype but still have the browser problem. I also tried logging in under guest, and still
no Safari.

Julie --
Backing up QuickTime's advice --
Unless your bank's website is insecure, you're fine. Go up to the Safari "Search" bar and type in Rapport. You'll be amazed. It may "work" on PCs, but definitely not Macs. And it's not needed for Macs.

How can I "archive" mails in Mail App to another internal drive/partition to save space but still have it searchable in spotlight (and preferably visible, searchable, draggable in Mail App)?

How can I "archive" mails in Mail App to another internal drive/partition to save space but still have it searchable in spotlight (and preferably visible, searchable, draggable in Mail App)?
Background:
I am using Mountain Lion and Mail App and running out of space on my small primary SSD drive (where I keep OS, apps, key user preferences/data and mail for speed). The mail data is the big variable (many GBs) and I want to "archive"/move some of the old mail to my 2nd drive inside the Mac. But I still want it searchable inside spotlight and preferably even inside Mail too. And I'd like to be able to still drag and drop old mails into this archive folder.
What I've tried that seems to work:
This seemed to work:
1. Move the archive folder/mailbox to the 2nd drive/partition/folder (don't delete anything inside Mail App)
2. Create a symbolic link from its new location to the original/old location
This seems to work, it looks as "normal" and as if nothing happened inside Mail App but the folder now resides elsewhere and seems searchable etc. But I'm not sure that once caches refresh or over time with updates etc if stuff will break horribly or corrupt.
Is that the right way to "archive" mails in Mail App to another internal drive/partition to save space but still have it searchable in spotlight and visible, searchable, draggable in Mail App?
Thanks in advance!
Cheers,
Daniel

I'm having a similar but slightly different problem. My company just migrated to Gmail, and it's saving mail drafts every 30 seconds into my Trash folder.
I unchecked the "Show in IMAP" preference in the Gmail settings, but my Drafts folder completely disappeared. I went back and checked it and the folder reappeared (with my drafts still in there).
I like the idea if starting an email on my laptop and having the option of finishing it on my iPhone or iPad, so only saving Drafts locally would not be ideal.

HT1386 I am re-building my iTunes library, but still have all the content on my iPod Classic. I have just downloaded some songs from the store and want to add them to the iPod, BUT when i attempt this the message asks if I want to delete all content on t

I am rebuilding my iTunes library, but still have all the old content on my iPod Classic. I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store. I do not want to lose my old content, because it is very extensive.

You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
iTunes: Syncing media content to iOS devices and iPod
If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
You can redownload most iTunes purchases by:
iTunes: Syncing media content to iOS devices and iPod
To copy other music to the computer see:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
BTW this is the iPod touch forum

HT204150 i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad?

i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
thanks roy

There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes. Look for that.
iCloud does not store music. If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

Not paid but still have premium

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