Not playing purchased music and movies...

My new iPod touch isn't playing some of my purchased music and movies. It will not play any movies at all. When I try, a pop up appears saying "This movie could not be played." And from what I've noticed all purchased music bought before 1/1/09, do not play. That's what I've noticed, however, I'm not 100% positive.

See: https://discussions.apple.com/message/23399558#23399558 to determine if there are the same problems you are experiencing.  I  have spent over 6 hours on this issue trying to isolate if it is a  hardware, software, network, iTunes account, or Apple device issue.  My  initial results indicate it is a software specific issue related to the  Apply TV hardware device. it appears for some, resetting the software works, or others - signing back in, for others, nothing works....

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    Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
    Last Modified: Feb 2, 2015
    Have a good weekend!
    - Judy

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    Are the songs playing whole in iTunes? if not download them again.
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    Have a nice day!

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  • HT201269 Hi. I have shared an Apple ID with my children for some time.  As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts.  How can they access their purchased music and apps on the new account

    Hi. I have shared an Apple ID with my children for some time.  As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts.  How can they access their purchased music and apps on the new account please?

    Yes.
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