Not possible to download purchased license for Photoshop Elements 11 on PC with Windows 8

I've no idea what to do now. I bought a Photoshop Elements 11 license and started downloading the Akamai installer program. In the instructions it says that Akamai will start downloading Photoshop Elements automatically but it didn't. I then tried downloading the two separate files and put them in the same folder, but when I double-click the program file I just get the message that the filing part of Ph. El. 11 is missing and that I must put them both in the same folder.
I've had bad experience from trying to downloading Adobe products in the past using a laptop with Windows 7 and now, having paid a substantial amount of money (for me, at least) and not being able to download the product is extremely frustrating. Please, if anyone knows how to solve this problem, I'd be so grateful ...

Hi Soracte,
Please try downloading the software from: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us .
In case of any issue try the direct download: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

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