Not possible to get software from Apple support

I am trying to fix my Shuffle, however i cannot get the driver from Apple support.
the website states "your software will be automatically downloaded" and then remains silent as a civil servant.
This is no way to start friday.

I had the same problem with IE. My solution was downloading Firefox and then it worked just fine.
(Firefox is better anyway. Grinners.)

Similar Messages

  • How do u get help from apple support with iChat? I was able to chat with support last week to solve my problem but now the same issue is back and I don't see the option to chat now?

    qHow do u get help from apple support with iChat? I was able to chat with support last week to solve my problem but now the same issue is back and I don't see the option to chat now?

    For what it is worth I have noticed a similar issue from the iPad3 while at work and home. At work we have two Apple TV 3rd Generation installed and tied to our A/V system. I believe the issue has to do with a timeout on the broadcast saying "here I am" and allowing devices to connect.
    For example:
    At work we have several Wi-Fi SSID being broadcast from Cisco APs. The only one we can use with the Apple TV is the one that uses a WEP since the others are either setup to be hidden, require web page authentication, or have a login requirement from employees. Essentially, what I believe the issue is that the Apple TV periodically broadcasts a message to other iOS devices that support Mirroring. When the Apple TV does not get a response from a device it goes into a dormant mode and requires either a command from the remote control or a reboot. This has been tested with both the power management enabled and not enabled with the same results.
    As for when I come home, the Apple TV3 has not seen the device in some time and therefore is not broadcasting it's location information. A simple click of the circle or menu keys on the remote will give it the command to start broadcasting again and allow the iPad3 to see the Apple TV. When trying to Home Share the computer can not play (iTunes 11, Win8RTM) until the Apple TV is awoken then it will show up for mirroing.
    This may or may not assist you but, it hopefully explains how the issue may be happening.

  • I keep getting emails from Apple support about changing my password.

    I keep getting emails from apple saying someone is trying to reset my password when I have not done such a thing. A couple days ago after the 4th email I decided to reset it myself just incase. Now im still getting a email from apple stating that someone is trying to reset it.

    Apple do send out an email if you change your password that is genuine
    You could change the password to see if the emails are genuine or phishing by getting a genuine email from Apple
    No way otherwise if you cannot tell if they are genuine or otherwise

  • Anyone get answers from apple support or retail stores about the mooing?

    i did a 'repair permissions' on my macbook and have not heard the mooing since but then again i have not used it much since then either.
    has anyone had apple support or a retail store address this issue directly?

    Reparing permissions didn't change anything for me. However, here are the CoreDuoTemp results for my black macbook:
    Mooing begins at 66C, gets more frequent at 67C.
    At temperatures above 69C, mooing stops.
    Might be different with yours!

  • Keep getting emails from apple support communities

    One day, apple support communites started emailing me notifications on every topic. I have it set not to email me for anything, but it emails me for everything. It emails me topics i have not even looked at. Any one have any idea what might be the cause of the problem?

    https://discussions.apple.com/docs/DOC-3661

  • Why when we ask questions we never get help from Apple support.....is this just for other people's comments and answers?  Cause the two questions I have are still not resolved so how do we get help from Apple?

    I have posted two problems I am having on my iPad and I posted them sometime back.  One how copy paste aren't working and how my microphone will not transcribe when I use it for email. Yet even though these were both posted months ago I still have no resolution.  So i guess this is just for us to complain about our problems and sometime some one posts an idea, but they don't work.  So Apple never offers us or helps us with these problems?  Just trying to see if this is worth using as I thought Apple helped us!

    For the copy/paste issue ...
    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    No data is lost due to a reset.
    Which transcription app are you using with your microphone?

  • Hard-drive Crash!! - Possible to get files from Apple TV to my new hdd?

    My hard-drive just crashed and I just received the new hard-drive. I was wondering if there is a possiblity to restore into my new hard-drive the files I had downloaded from my old hard-drive to my apple TV. I have a alot of music, photos etc on my apple tv hard-drive, I hope there is a way to restore the files back to my new hard-drive.
    Thank you.

    there is no easy way... people need to realize that appleTV is not a backup drive and with all the valuable, irreplaceable things on your computer you need to have a backup strategy... can you really afford to lose everything on your computer? don't buy one hard drive, buy two... one to replace the dead one and one for a backup drive or buy a hard drive and a time capsule (with time capsule you can do wireless backups from your macbook).
    getting the files off would involve breaking your warrantee...
    1) taking the appleTV apart (not an easy task, but you can find instructions online), removing the hard drive, hooking it up to your computer... by putting it into a USB enclosure or eSATA or internally
    2) hacking your appleTV (instructions online) SSHing to it and getting the files off that way...

  • Itunes crashed during backup and I can't get help from apple support on the

    website.
    Stupid Itunes crashed on disk 41 of 46 when backing up.
    There is no help available on the apple website and no way to request help on the apple website for any issue with Itunes.
    How do I fix this problem?
    How do I tell Itunes which disks it backup up so it won't try backing them up all over again. Did it destroy a list of what was backed up? What's going on with itunes anyways? Does it always crash when it backs up this many cds? I don't want to start all over again and ruin another 41 CDR disks trying to back it up. How do I get it to continue from where it crashed or do whatever has to be done to get it to resume where it crashed during backup?
    Stupid program wouldn't let me do anything after it crashed. said it will take a minute or two (more like forever) to cancel backup. Don't even know why it was trying to cancel the backup. I didn't tell it to.

    Apparently there are some bugs in the latest itunes. DO NOT USE ITUNES TO BACKUP YOUR LIBRARY! UNLESS IT COMPLETES THE BACKUP, ITUNES IS NOT SMART ENOUGH TO FIGURE OUT WHICH FILES WERE BACKED UP. TECH SUPPORT DOES NOT KNOW HOW TO MAKE ITUNES KNOW WHAT FILES WERE BACKED UP SO IT CAN CONTINUE FROM WHERE IT LEFT OFF. AFTER 41 CDS WORTH OF BACKUPS, ITUNES CRASHED AND IT TRIED TO CANCEL THE BACKUP BUT NEVER FINISHED DOING THAT.
    SO AFTER 60 CDS WORTH AND ABOUT 6 HOURS OF WASTED TIME, THE ONLY WAY IS TO BACKUP THE ENTIRE LIBRARY ALL OVER AGAIN WHICH IS A TOTAL WASTE OF MONEY, TIME, AND CDS WITH NO GUARANTEE THAT IT WILL WORK ANY BETTER THE SECOND TIME AROUND.
    EVEN TRYING TO RESTORE FROM CDS DOESN'T TELL ITUNES TO UPDATE ITS LIST OF BACKED UP FILES. I'M SURPRISED THAT SUCH A BIG BLUNDER WITH ITUNES HAS GONE UNNOTICED.
    ITS A SERIOUS ENOUGH ISSUE THAT SOMETHING NEEDS TO BE DONE ABOUT IT. I BACKED UP MY ITUNES TO HD AND THERE WERE NO PROBLEMS SO OBVIOUSLY ITS AN ITUNES ISSUE.
    NEEDLESS TO SAY, ITS A VERY ANNOYING PROBLEM TO PUT SO MUCH TIME AND EFFORT INTO GETTING NOWHERE.

  • Why am I  getting loads of emails from apple support

    Why am I getting emails from Apple support discussions on all topics.  I just had over 1300 emails.  Also on my iPhone.
    Can anyone help?
    Thanks
    Ron

    You've apparently inadvertently subscribed to one or more forums. See:
    https://discussions.apple.com/static/apple/tutorial/email.html
    Regards.

  • Can i get referral from apple for the repair of unlocked iphone?

    Is it possible to get referral from Apple (HK) to repair my unlocked iphone in the Philippines? the unit was originally purchased from HK and brought to the Philippines, but it encountered hardware problem, I am thinking that it is cheaper if the repair will done here. But only the two major telecoms here are doing the repair, neither of the authorized resellers and service centers of apple here are repairing iphones.

    Apple's warranty is NOT worldwide.  To get warranty service on an iPhone you need to bring it in to the country of purchase.

  • I just updated to Lion and my Microsoft Word, Excel and PowerPoint will not open because PowerPC applications are no longer supported. I bought this software from Apple and the store installed it when I bought the MAC. What do I do?

    I just updated to Lion and my Microsoft Word, Excel and PowerPoint will not open because PowerPC applications are no longer supported. I bought this software from Apple and the store installed it when I bought the MAC. What do I do?

    Buy version 2011 of MS Office.
    Or you can download OpenOffice, LibreOffice or NeoOffice, which all come very close to working with MS files just like MS Office does.
    Or iWord, I have heard, you can purchase.

  • HT4539 I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans".  The purchase did not download.  I checked my account and the $9.99 transaction has posted already.  I did the advise from  Apple Support to do software update and still nothing.

    I just purchased a "Bag of Gems" for $9.99 in "Clash of Clans".  The purchase did not download.  I checked my account and the $9.99 transaction has posted already.  I did the advise from  Apple Support to do software update and still nothing.

    Check restrictions.     Settings > General > Restrictions

  • The screen on my iPhone turned into an xray like display. With the assistance from Apple Support, I Upgraded the software version. But still did not resolved the issue.

    The screen on my iPhone turned into an xray like display. With the assistance from Apple Support, I Upgraded the software version. But still did not resolved the issue.

    Probably a setting. Look at the manual.
    iPhone User Guide (For iOS 4.2 and 4.3 Software)

  • I have upgrade ios 6 to ios7 on my iphone 5.  I do NOT like it.  I want to come back to the previosu version.  why is it so complicated.  Why can I not find the instruction strait from apple? This is the worst possible upgrade ever.

    I have upgrade ios 6 to ios7 on my iphone 5.  I do NOT like it at all.   I want to come back to the previous version.  why is it so complicated? Why can I not find the instruction strait from apple? This is the worst possible upgrade ever.  It make me think of when ericsson got sold to Sony....drastic PC change.
    I would like to have simple instruction on how to downgrade.
    It feel like a change that I did not ask for , ok I push the upgrade buttom, but really this is the worst update aver!
    HELP!

    iPhone User Guide (For iOS 7 Software)Sep 20, 2013 - 23 MB

  • HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

    Every time i try to buy something from the AppStore  on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

    If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

Maybe you are looking for