Not possible to scroll the menu without lagging - Set Up a Repair service is not working
Hi,
It is not possible to scroll the menu without lagging.
The latest version has been restored but nothing.
I think the touch screen is having some problems.
I wanted to use the Set Up a Repair / Send In for service but it seems that the application form doesn't working.
As soon as push the Continue button, nothing happens.
Is there anybody from Apple who can check this issue please?
Thank You.
Anmary
Restoring a phone from a backup will put the device back to the state it was when the backup took place, i.e. all info that you had on that phone before using the backup will be gone.
You could try to restore the phone, which will back up the actual data on the phone, including the passcode, and use this backup to set up a new phone with. The passcode will still be the same, because it is part of the backup.
More info here, iPhone and iPod touch: Wrong passcode results in red disabled screen
Not being able to fill in the passcode is not much different from forgetting it.
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Also have a look at this one: iTunes: About iOS backups
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