NOT POSSIBLE TO START UP PAST GREY SCREEN, WOULD A NEW HARD DRIVE HELP

I have attempted all the different ways to startup past the grey screen but with no success, would a new hard drive rectify this problem?

What model MacBook do you have? What operating system is installed on it? Specifically, what things have you tried so far?
While installing a new hard drive would very likely fix this, it is probably overkill. It may be that all you need to do is reinstall the operating system.
Do you have an install DVD that came with the computer?
Best of luck.

Similar Messages

  • Powerbook won't start up past grey screen

    PB G4 17inch
    10.4
    Did a software update and now powerbook won't restart.
    Stops at grey screen with Apple on it (no spinning icon underneath)
    Here's what I've tried :
    Inserted Tiger upgrade DVD
    Started up holding down option
    Both DVD and Hard Drive show up - I selected DVD and finished starting up
    I ran Disk Utility / Repair Disk
    At first it found a problem with a Cache count (didn't get the exact message)
    It continued and fixed the problem
    I repaired permissions
    Tried restarting - stopped at same point
    I ran the installer and reinstalled the OS
    Still wouldn't start and stopped at same point
    I have repeated the Disk Utility process several times - it obviously sees the hard drive, but won't start up from it...
    Any ideas ?

    I would not trash anything. Instead I would backup everything you can see to another hard disk. Once you have done that, let us know, and we can proceed with better troubleshooting methods. Some methods may be risky with data, but if successful then you won't have to recover anything.
    It is important to always remember to backup your data:
    http://www.macmaps.com/backup.html
    Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

  • "Macintosh HD could not be repaired"... Do I need a new hard drive?

    So my macbook pro when I turn it on goes straight to the apple screen like normal, then it just sits there and loads forever.
    I then booted it with the Disk Utility and tried Verifying and Repairing the disk (I selected my hard drive). The repair couldn't be completed and it said that "The volume Macintosh HD could not be repaired." I tried it a couple times with the same result.
    Then I booted in Safe Mode and ran the "fsck -fy" in which I got a series of errors in response. The following is what I got back:
    "Invalid leaf record count
    (It should be 283 instead of 287)
    **Checking catalog file.
    Invalid sibling link
    (4, 26092)
    **Rebuilding catalog B-tree.
    **The volume Macintosh HD could not be repaired."
    I did a little bit of research on similar problems and everything has said that the hard drive is crashed and that I will need a new one.
    Suggestions said to clone the hard drive to hopefully not use the files but that ultimately I need to buy a new one from The Apple Store.
    Does anyone have any input as to how I should go about fixing this, keeping the files, and maybe not having to buy a new hard drive? Or what do I need to do to go about having a running computer?

    I don't believe that the evidence you have presented necessarily indicates a physical failue of the drive; neither does it disprove it. What we do know is that crucial data structures on the disk have been corrupted.
    Ideally, you have a current backup of your data (could be via Time Machine, disk cloning software, and/or online backup; multiple backups would be even better). If so, try reformatting the drive (while booted from your recovery partition if your system is new enough or the disks that came with your older system), reinstalling the system, and restoring from the backup. That should suffice if there is no hardware problem and your backups were from before the corruption.
    Let us know if that helps. If you need further assistance, please let us know the model and year of your MacBook Pro and the version of [Mac] OS X you have been running on it.

  • Powerbook G4 won't start up past grey screen

    Hello. I'm a little worried about my mac.
    It doesn't start up past the grey apple screen. I hear the start up sound, and I hear the hard disk start spinning, but after a while the only thing I hear is the fans. The longest I've let it try was about an hour, and still nothing. I've tried resetting the PRAM and resetting the PMU. I don't have the OS 10.5 install disc with me at the moment, so I can't use that.
    Some events that may have led up to the problem:
    I installed the latest software update last night. Installation was sucessful, and I restarted. Everything was fine on restart, so I put the computer to sleep for the night. Today when I woke it up, one of the toolbars in the Finder was open (probably not a problem, but unusual). Everything seemed fine and then I opened Text Edit. It was bouncing in the dock for about a minute, so I tried to force quit, and after a while it eventually stopped bouncing. Then I tried a restart, and I got a message saying it was unsuccessful because Text Edit failed to quit, but there was no marker under it in the dock. Tried again, and I ended up having to do a ctrl-command-power. After that, I haven't been able to get past the grey start up screen.
    PLEASE HELP Thanks!

    If that's the case, then what I would do next is to use TDM to clone the contents of your problem drive onto an external FireWire drive using either SuperDuper! or Carbon Copy Cloner to make sure you have a backup of everything. Once done make sure you test the backup by restarting from the external drive.
    Next thing I would do is run DiskWarrior (sometimes it can be a directory issue that might be causing problems) to check that everything is still OK on the drive. It might be worth running DW on the external backup whilst you are at it. If DW finds nothing wrong then I would consider reformatting the drive and installing a fresh copy of OS X onto it to test if everything works fine. On the other hand if DW finds problems, it might be able to fix them so that you can restart properly.
    If after all that everything works then you can try cloning everything back from the external drive onto the PowerBook's internal drive.

  • Attn: macbook pro won't start up past grey screen NO MATTER WHAT

    my macbook pro won't start up past the grey screen, NO MATTER WHAT I DO. i've searched all the discussions on this, and NOTHING WORKS. nothing caused this either - i was just browing the internet and using ichat, and my computer shut down, and that is when this started.
    I am EXTREMELY disappointed with this bullstein. My computer works great, etc., and I support mac and apple to the nth degree, but then some stupid crap like this happens and I can't use my computer at all. I have to use my sister's **** ibook g3 to even do this.
    PLEASE HELP. do NOT post what you have already posted in the other discussions, and i've already been welcomed to the boards. I can't go to an apple store because i'm on vacation in new mexico for the summer, and there no stores anywhere near here. is there any real advice around here? I need to use my computer. That is why I spent close to $4,000 for it with upgrades and software.

    where can i get an install disc for the macbook pro?
    You really need to use the one that came with your MBP. If you don't have it, a retail Tiger OS X disc should work.
    also, could an archive/install potentially free up some harddrive space on my computer?
    No, it will actually use more space, so you will need at least 6G of free space. To clean your hard drive, use WhatSize.
    WhatSize >>
    -Bmer
    Mac Owners Support Group
    Join Us @ MacOSG.com
    iTunes: MacOSG Podcast
     An Apple User Group 

  • MacBook pro won't start up past grey screen

    Ive tried a PRAM reset four or five times- nothing. Won't boot into safe moDe. Tried the command line with fsck-fy and it says there is no problems with my had drive but still won't load up.
    it shows the grey screen with a clear spinning cog, then a blue screen, then the grey screen again, then blue, then grey before it goes to blue and stays there. I can move the cursor
    any help would be appreciated. I can't get a Genius Bar appointment for a week :/

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I had a new hard drive put in my computer and i can not get the apps that I paid for into my new hard drive........how do I go about this?

    I need help getting back the apps that i purchased.........the app store states that they are installed but on my system they are no where to be found

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  • My Mac Computer crashed. The Hard drive had to be replaced. I now want to sync my iPad and iPhone as I did in the past. Now with the new hard drive it said it will wipe my devices. Is there another way to do this?

    Is there anyway to save all my songs and put them back onto iTunes from my iPad?

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
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  • Why am I not able to install snow leopard on a new hard drive for my macbook pro, which at one point was upgraded to Lion?

    I've just had my hard drive go caput and after purchasing a new one was inclined to install snow leopard but received an error message when attempting to do so.
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    Any suggestions or insight would be greatly appreciated

    1.  Was Lion on the machine and trying to downgrade?
    2.  If so this might be an issue.  Newer machines are done for current OSX.
    3.  If you have Lion on your machine try to install Snow Leopard on another partition or portable HD
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  • White screen, new hard drive, blue screen. Help!

    Tried to boot my MacBook Pro (2011) and just had blank white screen. Tried to boot from Mountain Lion bootable flash drive and just get a blue screen.
    Installed new hard drive. Same thing. Suggestions?

    After the dealer looked it over, he determined it has a bad logic board. However, searching online, I see the cause of all these 2011 MBP failures is due to the Raedon graphics card in them. Apple was replacing free for iMacs with the same part, but so far isn't doing the same for MacBook Pro's. I have emailed Apple, intend to call them, and posted on their support forum as well as other ones. FRUSTRATING.

  • IBook will not start up past gray screen w/ apple logo

    iBook will not start up past gray screen w/ apple logo. So I have zeroed out the hard drive and reinstalled tiger. No change except if I start up holding shift it will boot and welcome comes up then black screen that says you must restart by holding down power key.
    Zeroed out the HD again with same results. Also I have a iBook G3 with the same symptoms.

    What you are experiencing is a kernel panic.
    Try starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then choose Installer > Open Disk Utility (in Panther) or (in Tiger) click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
    Once you have repaired the hard drive with the Install disc's Disk Utility, then try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
    Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
    See if a little hard drive maintenance helps things out.

  • My Macbook will not load past grey screen with progress bar?

    When I start up my computer the grey screen with the Apple and spinning wheel appear, then underneath a progress bar. once the progress bar is full it shuts down? Help!

    Welcome to the Apple Support Communities
    That bar appears when OS X checks your hard drive, and it's not a good sign that your Mac turns off, because the hard drive is damaged.
    Unfortunately, the only thing you can do is to take the Mac to an Apple Store or AASP to get the hard drive repaired. If you didn't make a backup, try DiskWarrior to recover data, and buy an external disk to make backups. All hard drives fail, but we don't know when they are going to fail

  • My iMac won't boot past grey screen and it didn't come with a os x disk

    My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
         a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • IMac wont boot Past Grey Screen, finder folder with blinking question mark

    iMac G5 won't boot Past Grey Screen. The G5 froze and i restarted, It will not go past the grey screen and it has the finder folder with blinking question mark, also the fans kick on wide open. As it atempts to boot a sound plays "beepda beepda beepda beep" that starts quiet and gets louder and repeats a couple of times. I ran a hardware check on the startup disk and all hardware passed. I thought it might be the RAM any suggestions?
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    Sorry for the late reply. The drive shows up when booting to disk, but it will not allow you to verify disk or repair. Also it will not allow you to select the hard drive to reinstall the software. Under disk utility Maxtor sabre shows up with total capacity:0 bytes.
    I've taking the Mac to the Apple store to get looked at, and its probly the hard drive. Now Im trying to see if theres a way to recover the data myself. I've used software like "Data Rescue" the hard drive shows up "Maxtor Sabre" totally capacity: 0 bytes, and it will not recover anything.
    Did this test just to see if it was power problem.
    http://support.apple.com/kb/HT2173
    Thats when noticed the beeps are coming from the hard drive. So its getting power.
    Now just wondering how to recover data.
    Any suggestions?

  • How do i get iMac to move past grey screen.

    How do i get iMac to move past grey screen.

    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

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