Not printing first page

my daughter has an ibook, and we are not vastly familiar with apple usage yet, but when she tries to print, it will not print the first page. we have tried page set up etc, and nothing has helped. I would assume it is the computer as opposed to the photosmart printer since the printer is working fine in regards to printing photos directly. we are simple people, if you have any ideas please direct me step by step. thank you so much

From what program are you trying to print?
Which version of the OS are you running? What model iBook is it (MHz rating)?
What model is the printer?

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