Not printing in colour

I have a file that i made in illustrator sc5, but when i press print,, it doesnt print in colour, even though my printer settings say that it should be.
HELP

Can you post the file so we an download it?

Similar Messages

Hp deskjet 990c not printing in colour

Hello
I recently made the switch to a MacBook, however my hp deskjet 990c is now not printing in colour! Additionally, I can't seem to find how to enable double sided printing.
Can anyone help me please?!
I've attached an image on what happens when I click on print.
Many thanks.

Hi Alia26,
I understand that you cannot print in color or do duplex printing now. I will try my best to help you resolve this issue. Could you please try printing from another program to see if you have the choice to print in color and duplex.
I suggest that we start with power cycling the network.
How to power cycle network
Follow these steps to reset your HP printer, your wireless router, and your computer.
1.Press the Power button on the HP printer to turn it off.
2.Disconnect the power cord from the rear of the HP printer.
3.Disconnect the power cord from the wireless router.
4.Turn off the computer.
5.Wait 30 seconds.
6.Reconnect the power cord to the wireless router.
7.Wait 30 seconds, or until the router is fully on and ready.
8.Turn the computer back on.
9.Wait for the computer to reload.
10.Reconnect the power cord to the rear of the HP printer.
11.Turn the printer back on.
In the User Guide on page 24 it explains the setup for Manual Two-Sided Printing
User Guide LINK: http://h10032.www1.hp.com/ctg/Manual/bpd08297.pdf
Here is a document for Installing and Using the Printer, you did not mention what your operating system is on the Macbook but this document's steps are the same for Mavericks.
LINK: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02911238&cc=us&dlc=en&lc=en &os=4114&product=60098&sw_lang=
I hope this helps, let me know.
Thank you,
Advance 23
I work on behalf of HP

HT3771 I Have a Kyocera FS-C2026MFP printer/scanner. How can I only pint the document in Black. I cannot work out how to not print in colour to save the inks!!

I Have a Kyocera FS-C2026MFP printer/scanner. How can I only pint the document in Black. I cannot work out how to not print in colour to save the inks!!

Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc." or "Kyocera Inc."
http://usa.kyoceradocumentsolutions.com/americas/jsp/upload/resource/25359/0/Mac Driver3SoftwareGuide1.1.pdf
On the printer driver documentation, Page 5, in the Imaging setting, although the options are not specifically shown, there should be an option on that screen of the print driver to click and select "B/W" or 'black and white' or 'grayscale' or 'monochrome' as Print Mode rather than the "Full Color" option shown in the illustration below.
You access these settings once you have selected 'Print' from an app.
If necessary, you might need to click on the 'Down arrow' button next to the printer name (OS X 10.6), or 'Show Details' button at the bottom of the print dialog box (OS X 10.8) to see additional settings.

Can Not Print in Colour

Just had a replacement of All in One Photosmart Printer C310a. Everything is set, however, i can not print in colour. i have done all that i could it only printing black and white. All the inks are in position, the printer has recognised the inks, allingment printed out, however trying to print anything from computer or copy a colour document, it comes out black and white.
NEEDS SOLOTION PLEASE.
CHEERS

If the unit produces B&W copies when selecting color, then this would be a possible indicator of a hardware problem in the printer. Have you tried printing a Printer Status Report out of the setup menu>>reports>>printer status report?
Also, there is a document with steps to troubleshoot a print quality issue. This document can be found here.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Officejet 6500A Plus not printing in colour in Mavericks

Hi
I have an Officejet 6500A Plus that is currently not printing in colour. I'm using Mac OSX 10.9.3. The printer used to print colour when I had a wireless connection but this was very temparamental connecting and got worse when Mavericks appeared so I decided to use a USB connection. To do this I had to uninstall all the HP software and then reinstall the printer as a USB printer. Everything works fine scanning and printing, but it will not print in colour. The HP help says to make sure Apple Software is up to date which it is and everything should work, but it doesn't. I'm unable to install the HP software that orginally came on disk as it wont work with Mavericks and there doesn't seem to be any useful help from HP - will this ever work again?
Jeremy

Welcome to the HP Forums Jezza1505,
I see by your post that you aren't able to print in color on the Maverick since uninstalling and reinstalling the printer drivers. I can help you with this issue.
I checked online and the drivers for Maverick are from the Apple Updates.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Check the driver name that is installed for the printer. The Airprint driver might be installed instead of the Printer's driver. (usually defaults to Airprint)
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the name.
If the printer name shows Airprint then that is the Apple drivers, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, you might have to click the drop down to select the printer's name to add it in.
Try printing a document in color again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Not printing actual colours

sir my printer is not printing the actual colours, for example when i want to print yellow colour, it is printing brown colour, what might be the problem with my printer? and what shoul i do?
thanks..

Thank you for the information.
How old are your cartridges? And how long is it since the last use?
- Try read through this document.
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=4...
- Skip the Contextual wrapper part, mac os part etc.
There is a few steps that I would recommend to read through and try. They will most likely solve the print quality issue.
Let me know when you tried these steps and the result of it.
Best regards,
Egypteren
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP 2575 will NOT print in Colour

Hello,
I have an HP 2575 All-in-One printer,originally it printed OK,but,it was printing more in colour than black/white,even any text,somehow,I played in the setup and managed to print ONLY in black/white,now,I can't print anything in colour,I've replaced the colour cartridge #95 with a new one,with no luck,I've also replaced # 98 (black/white) cartridge with # 99 as per manual to get more colour,unfortunately after the money I spent on the cartridges,still unable to print in colour.
The printer works well for scanning/copying/printing and etc.but,all in black,does anyone know if there's a software/hardware switch to turn the colours back on?? can someone HELP please,I would hate to throw this printer out and ending up buying a new one.
Thanks to All
Regards

The most likely cause for no color at all would be the #95 cartridge. The printheads are built in to the cartridge, replacing the cartridge would replace the printheads. One thing to try would be to gently blot the printhead on a damp tissue. A light smear of color or no color at all would indicate an issue. A working cartridge would show a strong blot of cyan, magenta and yellow. Are there any indications of color at all on the page? It is also possible (but less likely) that there is an electrical issue in the drive electronics. Even a tiny bit of color would indicate the electronics are likely OK.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Why Hp2800 Inkjet not printing full colour. Have replaced cartridge and heads

My old HP 2800 suddenly began printing not in full colour - I replaced the colour cartridges, still not full colour printing - then replaced printer heads - still not full colour printing - everything is in black and shades of blue. Please help

Hi melissaccss,
I see you have replaced a cartridge and can no longer print black ink. I appreciate the troubleshooting you have done so far, but please take a look at the following document to see if you have done all that can be done; Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c01957673.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

OfficeJet Pro L7680 not printing the colour red: it comes out as brown

Running Windows XP. OfficeJet Pro L7680. Using HP inks + quality paper.
Model number CB038a
The colour red is printed as a distinct brown. All other colours/shades/tints/alignments etc are absolutely fine.
Have done the obvious: changed cartridges for brand new ones.
Cleaned printheads
Dignostic page: suggests all ok (good printhead health)
The actual quality of print is good in all respects on the test patterns other than the colour red is printed as brown.
Help gratefully received.
I've always used HP printers and this is a new one on me!

Hi wafflycat, if you reckon it's a cartridge issue then best bet is to contact HP phone support for a replacement....
Phone No.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Cartridge Warranty
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Photosmart 8700 not printing Black & colours are washed out

Have an A3 Photosmart 8700 printer which has for no reason started to print in muted / knocked back colour and a solid black is now printing out as a washed out grey.
I've cleaned the printheads at all levels, tried a new cartridge, all of the normal things but cannot get it to work & cannot find anything online for this model.
In addition occasionally the printer will quit with a 'Filter Failed' message and I have to resend the document.
Please Help! Thanks.

Welcome to the HP Forums @Matteous
I read about the issue you're having with your Photosmart 8700 model printer experiencing "Print Quality" problems on the print outs. I am here to offer you my suggestions that may help you.
First of all, try the steps that are listed in this document: Wrong Colors
If the print quality does not appear to be getting better, give us a call to talk about your printer options with HP.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP3070A - Black ink does not print, other colours are fine

Could someone help please.
My black ink has stopped working/printing. All the other colours are fine. I feel I have done everything to no avail... I have replaced the cartage, checked the top and bottom vents, cleaned to bottom fillter, and pressed the printer for auto cleaning and tests... still no black ink. What do I do?

Hi, is the printer within warranty?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Officejet 5610 All-in-One not printing true colours

The HP help people have finally given up on trying to make my Mac see the Color Options tab in their print software with my set-up. They now say, "It's an Apple problem". If I could see these settings I'd be able to adjust the HP defaults for print-outs (by saturation, brightness, density, hue, contrast, etc) once and for all so I'd get closer to what I see on screen printed out in front of me. Without them I have to change everything on a trial and error basis each time in Photoshop. I've read about it in the HP manual and seen it work on another (cheaper) HP printer on a similar Intel iMac but with the All-in-One I just get the screen saying "No User Selectable Settings" - which HP say should not be the case. Anyone have any ideas? This screen seems to be vital - unless of course there's a better way of synchronising the perfect image I see on screen with what I get out of this printer?

I have seen this case with hp printers on the intel macs as went the intel macs came out hp's driver release was set for June as that is when the intel macs were suppose to be released i know the new software version 7.9 which is universal fixes all of these issues on the intel based macs.
Just make sure you run the hp uninstaller first HD/Applications/Hewlett Packard
Here is the link for the lates driver
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=2 19&product=441125&lang=en&softwareitem=mp-40934-1

My printer will not print in colour, but it will copy in colour

I have an HP laserJetProCM1415fnwcolorMFP
it wont print my documents, pictures in color, but it will allow me to photocopy in color.
Please help I have feature sheets to do.
thank you

Hello Firth,
Did you choose "Print in Grayscale" when you print? Please check your print setting.
If not, I would like you to suggest you to reinstall the software and get a firmware update in case if color options is not enabled.
Please let us know how it goes.
*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

Black ink not printing in 3545 e-All-in-One Printer

Hi,
Black does not print. Colour/image prints fine.
Eg. In a word document, the images (if any) print fine, but the text does not. If there is only text, the printed sheet is blank.
Model - HP Deskjet Ink Advantage 3545 e-All-in-One Printer
Serial Number: [edited Serial Number by Moderator]
OS - Windows 7 Professional 32-bit
Please let me know what I can do to correct this error.
Best Wishes,
Kartik

Hi @kkunchi ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP

My HP printer will no longer print in colour

After upgrading to the latest OS my HP printer will not print in colour for me. I thought at first it was the printer error, but then I realised it still prints in colour for my husband's Dell. I've tried uninstalling and reinstalling the printer; updating the printer driver; looked and looked at the settings to try to find a colour setting in case I've somehow got it set to b&w - but I still can't get any colour print. Any ideas?

It is quite a while since I've used an HP printer, MillyJ, but immediately under the "orientation" selection in the standard print dialogue is there a drop down box which provides a variety of choices including "Quality and Media"? If so, select it and make sure that "Grey Scale Printing" is not enabled. If not look through any other options offered. Strangely, the option for grey scale or black and white printing doesn't appear under the "Color" settings with quite a few printers.
You might also want to have a look at http://ostatic.com/question/mac-leopard-printing-in-black-and-white and see if using the instructions there provide any clues to resolving the issue (essentially in reverse, as this person was actually trying to print in B&W and having trouble)
Cheers
Rod

Not printing in colour

Similar Messages

Maybe you are looking for