Not received a receipt for purchase but got sms for some other amount

Hi, I purchased a garageband for Rs. 270, i authenticated a buy messege and downloaded an app. But didn't get receipt on mail but got an sms for credit of Rs. 60. While installing the app on ipad, it's giving msg " Unable to install GarageBand".

Hi,
See Here to Contact iTunes Customer Service:
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html
Support iTunes
http://www.apple.com/support/itunes/

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Why am I not receiving my receipts after purchase?

i purchased vpnoneclick, and did not receive a receipt til' now, it's bee about a month. vpnoneclick is refusing to activate my vpn until they recieve my receipt.

Settings > General > Reset > Reset Network Settings.
Beyond that, basic troubleshooting of the device is reset, restart, restore (first from backup then as new). Has any of this been tried?

HT1933 I am not receiving email receipts for purchases

I keep seeing purchases on my credit card but I never receive a receipt, any ideas why?

If they are not being received by the server, then this is not a Thunderbird problem. So, first you need to determine if your server is receiving the emails.
Logon to your webmail account using a browser, are those emails shown in the webmail account?
Are they in the webmail Inbox folder or another folder - check the spam folder?
Do you use an IMAP or Pop mail account?
If the emails are not in webmail account, then Thunderbird cannot see them.
If the server is not receiving the emails, then check that the sender is actually using your correct email address.

I just received a receipt for a purchased song on my account and no one in my family purchased it, what do i do

I just received a receipt for a purchased song on my itunes account and no one in my family purchased this song, what should i do?

Change your password, contact your credit card company and discuss reimbursement with them, and you can let itunes know that you may have been hacked by clicking "Support" at the top of this page and then click "Contact Us"

Did not receive activation code for lightroom purchase via email

did not receive activation code for lightroom purchase via email

Cloud programs do not use serial numbers... you log in to your Cloud account to download & install & activate
Some general information
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

TS1424 I just received a receipt for Flo Rida whom which I never purchased. How do I get this resolved? Please help... Thanks

I just got a receipt for some thing I have never purchased. Please help. It was for Flo Rida??? How do I fix this? And can u tell me where and when it was purchased? Thanks, Michael

Hi,
See Here to Contact iTunes Customer Service:
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html
Support iTunes
http://www.apple.com/support/itunes/

Users are not receiving Email Receipts

Hello,
Our issues seem similar with previous discussions regarding email receipts. We have 2 types of users: Those who submit their own data, and those who submit data on behalf of others. Both user types are inconsistently receiving email receipts. For example, a user submitted data on behalf of 10 individuals, but only received email receipts for 5 of those individuals. We have been unable to determine why this person would only receive some of the receipts, and not all. We have verified the emails are not in a trash or spam folder, and we have also verified the forms were completed and submitted.
Below is an attached screenshot with our Email Receipt setup. Thank you for your time.

Hi Lucia,
The user who is submitting information on behalf of other users is only entering their email address once. For example, this user submitted data for 5 people within a 20 minute timespan and received email receipts for all 5 submissions (she is using her email address as the email address of record). She then submitted data for another 5 people in the following 15 minutes and did not receive a single email receipt. There is no difference in the data submitted; she should have received email receipts for all 10 individuals.
There is also the issue of those who submit their own data and do not receive email receipts.
Thank you.

I do not receive verification email for changing my iCloud email address

i would like to change my iCloud email address e.g. change from: [email protected], to: [email protected]
I do not receive verification email for changing my iCloud email address, even though it says verification email sent.
I also tried the "forgot apple ID" option to change it that way, i received an email but it was for resetting my password.
is there anyway i can change it?

Hello, skengzz.
Thank you for visiting Apple Support Communities.
I see you are experiencing an issue receiving the verification email. Here are a couple articles that will help you with this. Make sure to also check your junk folder on your mail account for this email.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Apple ID: Contacting Apple for help with your Apple ID
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Not receiving Email authentication for apple id..

I was helping my mom create and apple id for her all ne Ipad and we are not receiving Email authentication for apple id.. Security question is being answered correctly but said that "The authentication information provided does not match our records. Please verify your personal information and try again"
We have already created to apple ids from 2 different email address and the issue is still the same.
<Email Edited by Host>

Do you have a rescue email address on the account ? If you do then you've checked the inbox and spam folder on that email account as well ? If it's not there either, and you've tried requesting the reset email again, then you could try contacting Support in your country and see if they can re-enable the account for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

I need to make a pdf document, made in photoshop, 'page turn' and then add it to my website. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

I need to make a pdf document, already made in photoshop, 'page turn' and then add it to my website as an e-brochure. I know I can do this in indesign but indesign will not open pdf files for some inexplicable reason. Any ideas how I can do it without completely starting again?

Hello waitingone,
please try this (all terms are translated from my German programs to my best knowledge):
1. Did the creator of the pdf file enable the import options?
2. See import options: choose an other visibility option for your layer.
3. Let you show the import options and click into one with a black background and try these out (often a gray is selected).
4. See trimming: try the different modes there. Often works: "Media".
5. Is the pdf file (eg from Word) correctly created?
6. Is the PDF file protected? >>> no import possible.
7. If that does not help, store the pdf file in Acrobat, repair possible errors, run the PDF Optimizer before placing in InDesign.
Good luck!
Hans-Günter

Hi there not sure what I did wrong but got a message asking if I would allow the application config but was warned by commputer not to now I can't log into some sites and others won't load properly, anyone had this problem and has advice?

Hi there not sure what I did wrong but got a message asking if I would allow the application config but was warned by commputer not to now I can't log into some sites and others won't load properly, some sites will log in but only if the stay logged in box is not checked,I'v have cleared my cashe and internet history looked through securtity setting but nothing, anyone had this problem and has any advice?

See KB Article: http://support.apple.com/kb/HT1274 Changing or resetting an account password
my current country does not have a apple store....
AS are not the only places that repair Macs. Check out the following:
International AASP’s & Other Services
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)
Also, there are User Groups that can possible help.

Not receiving verification email for Apple ID very frustrating

Not receiving verification email for Apple ID very frustrating

Hello Seahawks2014,
Thanks for using Apple Support Communities.
I'd like you to please take a look at the article below for this issue where you have not yet received your Apple ID verification email.
If you didn't receive your verification or reset email - Apple Support
Take care and go Hawks!
Alex H.

Not receiving verification email for Apple ID

Not receiving verification email for Apple ID

Come on apple this issue is been ongoing for lots of your customers and no response or answers

HT4527 I am trying to move my library and playlists to a new computer by burning to CD's. However, I followed the directions by going to File and then Library - then they said to go to burn CD(s) - I DO NOT have that option for some reason. How do I do th

I am trying to move my library and playlists to a new computer by burning to CD's. However, I followed the directions by going to File and then Library - then they said to go to burn CD(s) - I DO NOT have that option for some reason. How do I do this? I have done the library sharing thing but I am getting rid of my primary computer and am afraid I will lose the library.

To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
and select the Library that you moved. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
Your second option didn't work because you simply referenced her library on the old machine.
Regards
TD

The password for the account "account name" was not changed. Your system administrator may not allow you to change your password or there was some other problem with your password. Contact your system administrator for help.

I have a user who's Active Directory password is going to expire. I had her reset her password by going to apple > system prefs > user > and clicking change password. She received the error "The password for the account "account name" was not changed. Your system administrator may not allow you to change your password or there was some other problem with your password. Contact your system administrator for help."
I had her change her password via the kpasswd command in terminal and that changed her password on the server sucessfully however the laptop has FileVault on it. Filevault is not recognizing the new password just the old password.
I have deleted the keychain which didn't resolve and now I am going to decrypt and reencrypt the drive. I'm hoping this is an isolated issue I have over 25 laptops configured like this.

I "think" the trick was unbinding and rebinding the computer account.
After unencrypting and trying to reencrypt Filevault would still not take the new password.
Rebooted the prompt to update the keychain appeared. Updated the keychain. Filevault would still not take the new password.
Unbinded and rebinded the computer account. It worked and let me add the user to filevault.

Not received a receipt for purchase but got sms for some other amount

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