Not receiving ANY emails at all (and I usually receive around 100 per week)

Question

I"m not receiving emails and I think, from what I can tell, that I haven't received ANY emails in about 2 weeks, possibly longer. What's the likely cause?

Answer 1

Wagg7 wrote: I followed your directions to get to the email safe list but that wasn't turned on, the email forwarding was turned on to an email address that I do not recognize.  All my emails were going to this unknown address?  That is scary, if I didn't set this up, who did?A hacker. Immediately change your password (log in to https://customer.xfinity.com/Secure/UserSettings/ ) and run a full malware scan on all your systems. Also, call Comcast Security Assurance and ask them to check over the rest of your account. 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the regular customer service numbers.
The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer. Some links that might help:General info: http://askleo.com/email_hacked_7_things_you_need_to_do_now/                   https://askleo.com/is_changing_my_password_enough/Creating strong passwords: http://www.microsoft.com/security/online-privacy/passwords-create.aspxTo change your password: https://customer.xfinity.com/Secure/UserSettingsHow hackers steal passwords: http://www.filterjoe.com/2010/05/14/how-attackers-steal-passwords