Not receiving Critical Patch Update  E-mail Notification Alerts - used to

I am no longer receiving the Security Alert Email Notifications for the Oracle Critical Patch Updates. Also, the instructions on the OTN web page are no longer valid (no longer a Opt-In category). I have the box checked to receive the emails, but for some reason they are no longer being sent. I have checked my "Junk and SPAM" mail folders - not there and they are not being filtered by our company email program. I have a non-technical SR opened with support, but they are not understanding the issue.
On the
http://www.oracle.com/technetwork/topics/security/alerts-086861.html#SecurityAlerts page, there is a link (Click here for instructions on how to configure email notifications.) which takes you to
http://www.oracle.com/technetwork/topics/security/securityemail-090378.html
This is the URL that we go to to setup or subscribe to Critical Patch Update Alert emails
Subscribe to Critical Patch Update Alert E-mails
When going to my account, there is no longer the the Opt-in to Oracle Communications section
I have
Subscription Center (Under Subscription Center is)
Oracle Technology News (under Oracle Technology News is a checkbox for)
Oracle Security Alerts - Get the latest Security Alerts issued by Oracle as they become available.
This box is checked and has been for a very long time, but stopped getting the emails. I am not the only DBA who is having this issue where I work - several others have the same problem and it looks like there are more DBA's in the Oracle Community who have same problem
Thanks for any assistance.

Also see this related thread - Please help me to get my quarterly CPU alert notification send to me
Srini

Similar Messages

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    Lifetime Support and Support Policies - Oracle Database Overview [ID 1351163.1]
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    Release Schedule of Current Database Releases [ID 742060.1]
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    HTH
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  • Critical Patch Updates

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  • Critical Patch Updates Apr 2007 for Oracle10g Database Express edition

    Hi,
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    user600286 wrote:
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    That's great :) ...
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