Not receiving email from certain addresses

Hi, I have a problem of not receiving email from a number of email addresses. I don't have a spam folder ... not sure what is causing this. The sender receives a msg back that my email address has 'fatal errors and message cannot be delivered'. My quota is fine and I receive other emails.
Any idea where I can rectify the problem?
Thanks
Magz

I suppose I should list my external DNS settings as well. I don't know if this has anything to do with it, but according to DNSCog, the mailexchangers IP is not reporting reverse DNS. Again, I don't have DNS set up on the server, so I don't know if that is causing the issue.
DNS is hosted on everydns.com.
*Host - Type - Value - MX - TTL*
*.domain.tld - A - [My IP address] - - 3600
domain.tld - A - [My IP address] - - 3600
domain.tld - MX - mail.domain.tld - 10 - 3600
servername.domain.tld - A - [My IP address] - - 3600

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Not receiving emails from certain people/clients?

Hi like the tiltle says, i'm not receiving emails from certain clients.
it doesnt even go into spams, there is no trace at all... like it was never sent
this makes me worries about how many other emails i've never received
this particular domain is a domain that i own, and hosted on a dedicated server (i'm the one sending the emails) i was doing tests before moving that specific site to BC.
i've tested with a bunch of other accounts that i own and i'm receiving them no problem on my gmail account, and other accounnt that i have on a dedicated server)
But from that specific domain ie: thatdomain.com i'm am not receiving anything in any accounts of my partner domain.
where should i look?
help
Doesnt help me loving BC, i'v been having a bunch of deceptions ever since i "made the big move"

Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
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Not receiving emails from specific address

I'm having problems receiving emails from a friend of mine. They can receive my emails from my btinternet.com account ok but all replies to me are never arriving. They can send ok to another of my email addresses. They do not even receive any kind of error notification. How do I resolve this please?

cirbb wrote:
Thanks. I asked them to send the last reply to both my email addresses. I can see from the email that they are using the correct address so it can't be that. Their ISP is fasthosts. Maybe they've been blacklisted? How can I tell?
Hi.
Do you have a gmail or hotmail account they can send to ?
Have you checked the spam folder, in case they have ended up there ?
If I may be as bold to say, Fasthosts are not exactly clean in removing spammers. I have reported many to them over the years, and they ignore everything. They don't even reply. I'm afraid it's been noticed :-
http://www.pcadvisor.co.uk/news/internet/3298563/fasthosts-sees-88-increase-in-complaints-about-spam...
The report doesn't say that spamming in the UK is against the law.
Note that I am not saying this is the reason for any emails not being received, but there is a possibility.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Not receiving emails from certain people

Please go to this web site. My problem is similar to those on that web site. http://discussions.apple.com/forum.jspa?forumID=960
I am having trouble getting e-mails from certain people. My wife just renewed our mac.com membership. The fee was$99 + $10 extra for myself. We are not getting the benefits of this membership and demand it be fixed immediately as the problem has existed for a week. My wife has a brand new "i book pro" and the same problem exists for her. Her email address is: [email protected]

Just FYI, everyone here is just a fellow user. .Mac employees provide no technical support here and probably never read any of these posts. If you want to contact .Mac support, you need to fill out and submit the form on this web page. When you fill out the form, provide as much detail as possible - the most important items will be the domain(s) (i.e. someplace.com) that the problem emails are being sent from.
Good luck.

TS4002 I am not receiving email from some addresses on iCloud.

Using iCloud on a PC. I get some emails but not all of them. Apple troubleshooting page not much help. I don't have any rules that would affect these emails. What can I do?

Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39]

Not receiving emails from a certain address

Myslef or my wife, both of which have icloud emails, are not receiving emails from a relator business. We are able to send emails to them, they receive them, but on their reply, we don't get them. I have tried adjusting the spam filters, to no avail. The realtor is able to send email just fine to my work email, but not to either of our me.com addresses.. why would this be? Does anyone have any ideas? We receive email just fine from many other sources.. however, who knows how many emails we haven't received because of this.
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I am having the same problem not getting emails from 'some' people to my me.com addresses. I can send and they receive but I don't get their replies. If they cc my yahoo.com address I do get them there.
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I'm not receiving emails from 2 places. I don't have rules set up and both senders have the correct address. The messages aren't in my junk folder either. This is for my.mac account. Anyone know how to fix?

That just sounds like the mail headers. Most people don't know (or care) about them so they're usually hidden.
Check Mail -> Preferences -> Viewing -> Show header detail
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Can not receive emails from third party email accounts

Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
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Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
3. If using POP Connector Service, make sure POP accounts are created properly
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Not recieveing email from certain domains

Hi,
I am having trouble getting to the bottom of an issue which I have had for a couple of weeks now.
We are unable to receive email from certain domains. The big problem is our sister company no one on there domain is unable to send to any party on our domain, this has only just started happening this morning, however email delivery form other domains has
been problematic for about two weeks now. We are receiving plenty of email form other parties still.
Our sister company is not getting any bounce backs and I have checked the message tracking within Exchange 2008 and I am unable to see any email come in at all from our sister company.
It is worth mentioning that the host of our domain is having a number of issues with "Nameserver" when I check on intodns.com and I'm not to sure if this is the problem or not, however we are currently in the process of transferring away form
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Has anyone got any ideas that can help please??

What's the path from the sister company to your company?
Is it direct? Or does incoming email first transit through some online spam filtering service (like Postini).
Can the sister company connect using telnet?
Here's some very detailed directions:
http://www.port25.com/how-to-check-an-smtp-connection-with-a-manual-telnet-session-2/
And more concise:
http://exchange.mvps.org/smtp_frames.htm
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

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Hi Ricardo,
Contact iTunes Support:
http://support.apple.com/kb/HE57
Cheers,
GB

Not receiving emails from one specific domain

Hi,
I'm having problems with not receiving emails from one specific domain @youmail.dk. It hasn't been an issue earlier, but I stopped receiving the emails late last year. For all I know this is the only domain there's a problem with - I don't have any problems with any other random domain.
There is no rules or anything like that set up, so I have no idea what the problem could be... There's no "failure to deliver" notification send to the sender either.
It doesn't matter if I check iCloud online, on my MacBook or iPhone...
Can anyone help me?
Nina.

Comcast Security Assurance manages email system security and should be able to help you with this. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). They will probably want to know the IP address(es) and/or host name(s) of the sending email server(s).
The first-line reps at CSA are sometimes not so helpful. If so, be persistent, and keep at them until you get a satisfactory answer.

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If you're using the tell a friend tag ({tag_tellafriend}) you can modify the subject of the email that is sent out by Site Manager > System E-mails > Tell-a-Friend.
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Hi dear.
From 2 days ago our exchange server 2013 not receiving email from gmail account. but we can send from our exchange or outlook to gmail account.
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Thanks

Hi Beigi,
According to your description, I understand that Exchange cannot received the message from Gmail, however others works well.
Great checklist from Hotaka.
Additional, I want to double confirm whether any other antivirus and protection software in your environment, also the
Anti-Spam
or
Transport rule settings, for example sensitive words, IP block list and attachment filter, so that the message from external trigger constraints and be rejected. Meanwhile, please double check in OWA.
Besides, please use message tracking log to get more details for this issue. It’s more helpful to narrow down the problem, for your reference:
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
Best Regards,
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Not receiving emails from other iPads

Just other iPads or in general?
Have those other iPads send mail that you can access on a PC and see if their mail is going through.
Can you access other mail or just mail from those iPads?
What is the mail provider involved?
More details can help in finding an answer

I suddenly am not receiving email from comcast acct. On iPad 1

i suddenly am not receiving email from my comcast account on my IPad 1? No problem with my other email!

Quit the mail app and restart the iPad and then see if the emails are coming through.
Go to the home screen first by tapping the home button. Quit/close the mail app by double tapping the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on the mail app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Not receiving email from certain addresses

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