Not receiving emails and downloading 3rd party apps

Hi everyone,
I am the new kid on the block with blackberry. I have a blackberry 8300 smartphone but I am have the following issues using it:
1. I can send out email from the blackberry email I set up on my blackberry through my network provider, I can not receive any email to the account.
2. I am unable to add my Lycos.com email address to the blackberry,
3. I am unable to download any 3rd party app on my blackberry, I get a message that the IT policy on my phone does not permit me to download third party app.
I have spoken to my network operator several times about this issue but no joy. Any idea on how I can resolve this, will be appreciated.
Seun01

Hi and Welcome to the Forums!
There seems to be a widespread BB service outage at the moment. I suggest you stay tuned to these forums for updates and, after it is all clear, try things again...the things you note are all affected by this outage.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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