Not receiving emails on iphone

I was switched over from yahoo to bt mail a while ago,everything was fine until two days ago, i am now getting user name or password incorrect message when i try and access my emails on my phone, i can still access the emails on my lap top using my existing password with no problems. I have a secondary email address on my phone which is a yahoo account and this is still working fine.I would be greatful for any suggestions,

Delete the account and restart you phone the remake then email account.
Go to your iPhone home screen and tap Settings.
Scroll down to Mail, Contacts, Calendars.
Tap Add Account.
Scroll down and tap Other.
Tap Add Mail Account.
Put the name you want people to see when they get mail from you in the Name field.
Enter your username in the Address field. For example, [email protected]
Enter your password in the Password field.
In the Description field enter the name you want to use to identify the account.
Tap Next. If you get an error message at this point, tap OK.
Make sure that IMAP is selected at the top of the screen.
In the Incoming Mail Server section, change the Host Name to mail.btinternet.com
Now enter 993 in the Server port and set SSL to on.
Then scroll down to the Outgoing Mail Server section and change the Host Name to mail.btinternet.com
Now enter 465 in the Server port and set SSL to on.
Tap Save.
Your settings will now be verified and you'll then see your Account screen. If this doesn't happen automatically tap your account to access your email.

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