Not receiving emails to reset account email - tried multiple accounts

Hello,
My current account is [email protected] When I try to login into iCloud it's asking me to reset my ID. In order to do this, it wants a non-recovery email, email. I've tried multiple accounts, and checked spam folders etc, and not receiving a recovering email. I haven't had access to the @mac.com email for years now. I'd like to be able to have my mac account be under the email: [email protected] All of my purchases are on the account: [email protected], so I can't create a new account.
Anyway, I need help!
Thanks,
Rosalind Clarke

Besides all the troubleshooting things you've tried, all I can think of is your Profiles have changed, and your email notification was changed to None. This could have happened if you had been using a custom profile, then switched to one of the default ones (quiet, normal, loud). When I stop getting calendar notifications, I do a battery pull and they start coming in again.
EDITED: After rereading your post, I see it's not the notifications that are the problem, it's that you're not receiving the messages themselves? Did you reregister and resend service books (there's another thread on this)? Or call customer service from another line and they'll troubleshoot for you.

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