Not receiving emails when assigning a user a task

Hello friends,
I am attempting to figure out what I am missing in my configuration here...
I have a SP2013 site where I added the out of the box task application. When I go to assign a task to an end user, the end user never receives an email informing them that a task has been assigned.
I believe email is setup correctly because when the site is shared with the same end users an email is sent / received informing the end user they have been granted access to the site in question...
any thoughts on what I have misconfigured?
thank you in advance

Hi,
As for the incoming settings, not all lists support incoming emails. You could go to Document library settings and see if incoming email setting exist under Communication.
I’d like to collect more information about the issue. What OOB task application are you using? Did you mean OOB workflow on SharePoint 2010 platform? Does the alert work for the list?
Please confirm the following for the issue workflow:
In the start options, try checking Creating a new item will start this workflow.
In the Approvers box, try only adding one user with mailbox enabled.
In the Request box, type “Request for the list”
Regards,
Rebecca Tu
TechNet Community Support

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What could be the reason behind this problem....... ??
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*& Report ZT062108   ALV Header                                    *
REPORT zt062108.
TABLES: ekko.
PARAMETERS: p_email   TYPE somlreci1-receiver
                                  DEFAULT '<give email here>'.
TYPES: BEGIN OF t_ekpo,
ebeln TYPE ekpo-ebeln,
ebelp TYPE ekpo-ebelp,
aedat TYPE ekpo-aedat,
matnr TYPE ekpo-matnr,
END OF t_ekpo.
DATA: it_ekpo TYPE STANDARD TABLE OF t_ekpo INITIAL SIZE 0,
      wa_ekpo TYPE t_ekpo.
TYPES: BEGIN OF t_charekpo,
ebeln(10) TYPE c,
ebelp(5) TYPE c,
aedat(8) TYPE c,
matnr(18) TYPE c,
END OF t_charekpo.
DATA: wa_charekpo TYPE t_charekpo.
DATA:   it_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                WITH HEADER LINE.
DATA:   it_attach TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                WITH HEADER LINE.
DATA:   t_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
        t_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
        t_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
        t_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
        t_object_header LIKE solisti1 OCCURS 0 WITH HEADER LINE,
        w_cnt TYPE i,
        w_sent_all(1) TYPE c,
        w_doc_data LIKE sodocchgi1,
        gd_error    TYPE sy-subrc,
        gd_reciever TYPE sy-subrc.
*START_OF_SELECTION
START-OF-SELECTION.
*   Retrieve sample data from table ekpo
PERFORM data_retrieval.
*   Populate table with detaisl to be entered into .xls file
PERFORM build_xls_data_table.
*END-OF-SELECTION
END-OF-SELECTION.
* Populate message body text
perform populate_email_message_body.
* Send file by email as .xls speadsheet
PERFORM send_file_as_email_attachment
                               tables it_message
                                      it_attach
                                using p_email
                                      'Example .xls documnet attachment'
                                      'TXT'
                                      'filename'
                             changing gd_error
                                      gd_reciever.
*   Instructs mail send program for SAPCONNECT to send email(rsconn01)
PERFORM initiate_mail_execute_program.
*&      Form DATA_RETRIEVAL
*       Retrieve data form EKPO table and populate itab it_ekko
FORM data_retrieval.
SELECT ebeln ebelp aedat matnr
   UP TO 1000 ROWS
    FROM ekpo
    INTO TABLE it_ekpo.
ENDFORM.                    " DATA_RETRIEVAL
*&      Form BUILD_XLS_DATA_TABLE
*       Build data table for .xls document
FORM build_xls_data_table.
* CONSTANTS: con_cret TYPE x VALUE '0D'. "OK for non Unicode
*             con_tab TYPE x VALUE '09'.   "OK for non Unicode
*If you have Unicode check active in program attributes thnen you will
*need to declare constants as follows
*class cl_abap_char_utilities definition load.
constants:
    con_tab type c value cl_abap_char_utilities=>HORIZONTAL_TAB,
    con_cret type c value cl_abap_char_utilities=>CR_LF.
CONCATENATE 'EBELN' 'EBELP' 'AEDAT' 'MATNR'
         INTO it_attach SEPARATED BY con_tab.
CONCATENATE con_cret it_attach INTO it_attach.
APPEND it_attach.
LOOP AT it_ekpo INTO wa_charekpo.
    CONCATENATE wa_charekpo-ebeln wa_charekpo-ebelp
                wa_charekpo-aedat wa_charekpo-matnr
           INTO it_attach SEPARATED BY con_tab.
    CONCATENATE con_cret it_attach INTO it_attach.
    APPEND it_attach.
ENDLOOP.
ENDFORM.                    " BUILD_XLS_DATA_TABLE
*&      Form SEND_FILE_AS_EMAIL_ATTACHMENT
*       Send email
FORM send_file_as_email_attachment tables pit_message
                                          pit_attach
                                    using p_email
                                          p_mtitle
                                          p_format
                                          p_filename
                                          p_attdescription
                                          p_sender_address
                                          p_sender_addres_type
                                 changing p_error
                                          p_reciever.
DATA: ld_error    TYPE sy-subrc,
        ld_reciever TYPE sy-subrc,
        ld_mtitle LIKE sodocchgi1-obj_descr,
        ld_email LIKE somlreci1-receiver,
        ld_format TYPE so_obj_tp ,
        ld_attdescription TYPE so_obj_nam ,
        ld_attfilename TYPE so_obj_des ,
        ld_sender_address LIKE soextreci1-receiver,
        ld_sender_address_type LIKE soextreci1-adr_typ,
        ld_receiver LIKE sy-subrc.
ld_email   = p_email.
ld_mtitle = p_mtitle.
ld_format              = p_format.
ld_attdescription      = p_attdescription.
ld_attfilename         = p_filename.
ld_sender_address      = p_sender_address.
ld_sender_address_type = p_sender_addres_type.
* Fill the document data.
w_doc_data-doc_size = 1.
* Populate the subject/generic message attributes
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle .
w_doc_data-sensitivty = 'F'.
* Fill the document data and get size of attachment
CLEAR w_doc_data.
READ TABLE it_attach INDEX w_cnt.
w_doc_data-doc_size =
     ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name   = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle.
w_doc_data-sensitivty = 'F'.
CLEAR t_attachment.
REFRESH t_attachment.
t_attachment[] = pit_attach[].
* Describe the body of the message
CLEAR t_packing_list.
REFRESH t_packing_list.
t_packing_list-transf_bin = space.
t_packing_list-head_start = 1.
t_packing_list-head_num = 0.
t_packing_list-body_start = 1.
DESCRIBE TABLE it_message LINES t_packing_list-body_num.
t_packing_list-doc_type = 'RAW'.
APPEND t_packing_list.
* Create attachment notification
t_packing_list-transf_bin = 'X'.
t_packing_list-head_start = 1.
t_packing_list-head_num   = 1.
t_packing_list-body_start = 1.
DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
t_packing_list-doc_type   = ld_format.
t_packing_list-obj_descr = ld_attdescription.
t_packing_list-obj_name   = ld_attfilename.
t_packing_list-doc_size   = t_packing_list-body_num * 255.
APPEND t_packing_list.
* Add the recipients email address
CLEAR t_receivers.
REFRESH t_receivers.
t_receivers-receiver = ld_email.
t_receivers-rec_type = 'U'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
APPEND t_receivers.
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
       EXPORTING
            document_data              = w_doc_data
            put_in_outbox              = 'X'
            sender_address             = ld_sender_address
            sender_address_type        = ld_sender_address_type
            commit_work                = 'X'
       IMPORTING
            sent_to_all                = w_sent_all
       TABLES
            packing_list               = t_packing_list
            contents_bin               = t_attachment
            contents_txt               = it_message
            receivers                  = t_receivers
       EXCEPTIONS
            too_many_receivers         = 1
            document_not_sent          = 2
            document_type_not_exist    = 3
            operation_no_authorization = 4
            parameter_error            = 5
            x_error                    = 6
            enqueue_error              = 7
            OTHERS                     = 8.
* Populate zerror return code
ld_error = sy-subrc.
* Populate zreceiver return code
LOOP AT t_receivers.
    ld_receiver = t_receivers-retrn_code.
ENDLOOP.
ENDFORM.
*&      Form INITIATE_MAIL_EXECUTE_PROGRAM
*       Instructs mail send program for SAPCONNECT to send email.
FORM initiate_mail_execute_program.
WAIT UP TO 2 SECONDS.
SUBMIT rsconn01 WITH mode = 'INT'
                WITH output = 'X'
                AND RETURN.
ENDFORM.                    " INITIATE_MAIL_EXECUTE_PROGRAM
*&      Form POPULATE_EMAIL_MESSAGE_BODY
*        Populate message body text
form populate_email_message_body.
REFRESH it_message.
it_message = 'Please find attached a list test ekpo records'.
APPEND it_message.
endform.                    " POPULATE_EMAIL_MESSAGE_BODY

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Not receiving emails when assigning a user a task

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